Queensland Police Service – Townsville QLDAs a Professional Practice Manager working within a specialised area of Ethical Standards Command, you will coordinate, manage and overview internal investigations relating to disciplinary complaints.You will further coordinate and facilitate complaint management and ethics awareness training within the Disaster Emergency Management portfolio as well as contribute to the strategic direction of the organisation to foster high standards of professionalism and performance.Position location is Townsville.Your Key AccountabilitiesThe Core Capability Requirements for this role are:Conduct, coordinate, and overview disciplinary investigations and resolve complaints made against members of the Service in compliance with Service policies, orders and procedures.Review and audit open discipline complaints within the District/Command to ensure timely completion, appropriateness of findings / recommendations and consistency of outcomes.Review draft, and final investigation reports for quality and provide feedback to investigating / reporting officers including any additional taskings / investigations required. Prepare overview reports and correspondence as required.Report to the PPM Coordinator, ESC on the progress of discipline matters within the District / Command.Design, research and implement initiatives designed to reduce the incidence of complaints to foster high standards of policing professionalism and performance.Assist in the development of District / Command policy, implementation of appropriate action and provision of advice to the District Officer and/or Assistant Commissioner regarding professional practice and district performance issues.Liaise with the PPM Coordinator, ESC to coordinate and facilitate complaint management and ethics awareness training.Maintain the integrity and confidentiality of data analysis and management of electronic databases relevant to discipline complaints.Role RequirementsMandatoryA high standard of personal integrity as required by the Commissioner of the Queensland Police Service.Possess a current Queensland class C drivers' licence or equivalent.QualificationIt is highly desirable that applicants have a qualification in a relevant area (such as public administration, policy, law, investigation) at tertiary, diploma, or certificate level from a recognised institution and/or have relevant technical experience.Certificate IV or greater in Government Investigations is considered highly desirable.Technical/ Operational/ Educational ExperienceThe following is considered highly desirable for this position:Experience and competency in managing and overviewing complex investigations relevant to Corrupt Conduct and Misconduct, including exposure to the theory and practice of investigations.Excellent knowledge or ability to rapidly acquire expert knowledge of:Principles of Natural JusticeHuman Rights Act 2019Queensland Public Sector Code of ConductPublic Sector Act 2022Public Sector Commission Conduct and Performance Excellence investigative timeframes including CaPE reporting obligations and Periodic Review requirements.Quality contemporary investigative practices and investigation management capabilities.OtherAppointment may be conditional upon ability to obtain a National Security Clearance.Employee Welfare: Applicants are advised that the work of the Office may expose employees to difficult scenarios involving serious allegations, and on some occasions, this may be displayed as angry or abusive behaviour by complainants or subject officers. The QPS has policies and programs for managing work, health, and safety.Applications to remain current for 12 months.Occupational group: Auditing & Compliance
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