The Production Manager is responsible for overseeing the efforts of the shop. The Production Manager must have experience in high quality collision repair. The Production Manager must be an effective leader with above average management and supervisory skills and must have a good understanding of insurance claims procedures and policies. The Production Manager must be able to delegate responsibilities to those reporting to The Production Manager. It is imperative that this manager possess a good work attitude, excellent personal time management and organizational skills, and foster a positive team spirit both within the department as well as between other departments in support with the overall philosophy of the company and fellow employees.
Duties/ResponsibilitiesAdministration of EmployeesApprove all time cards dailyDocument employee concerns related to production environmentManage the time clock maintenance and accuracyCoordinate Health and Safety meetings/auditsEnsure MSDS sheets are kept currentEnsure the safety plan has been reviewed with all staffEnsure daily you mention any near misses that could cause injury to an employeeManage WSIB post non compliance issues are completed as per action planSupervision and Leadership of Production StaffSupervise the recruiting, hiring, training, counseling and dismissal of all production personnelSupervise the handling of the productive employee's time cards and ensure that each productive employee keeps proper track of time consumed on each job.Monitor the control and approval of any production overtimeEstablish performance goals for all technical employeesMonitoring Quality ControlMaintain company standards of repair qualityMaintain a specific gross profit and efficiency standards which have been established for each department as it relates to productionMaintain a strong relationship with field appraisersFrequently inspect the work in process to identify any special repair concernsMaterials and Safety ManagementSupervise and maintain the performance of the Parts Manager or the Parts DepartmentRecommend tool and equipment purchaseTest drive vehicle to ensure proper repairKnowledge of WHMIS requirementsEnsure that the production area is a safe and clean environment for workingExperience/Skill Requirements2-5 years experience in Management or the industryFunctional/Technical KnowledgeManagement Software (Mitchell and/or Summit) – INTERMEDIATEMicrosoft Office Software (Word, Excel, Outlook) – INTERMEDIATEEstimating Software (Audatex and/or Mitchell) – INTERMEDIATEWHMISFirst AidWork independently without close supervisionFlexible/adaptable to constant changeStrong tact and diplomacy; ability to interact with all levels of personnelHighly organized; ability to handle multiple concurrent assignmentsAbility to prioritize, organize and plan work under own initiativeStrong communication skills (reading, writing, speaking, listening).Ability to train othersDeveloped reasoning/problem solving skills; analytical and decision making skillsAble to motivate and manage production teamProfessional leadership abilityOccupational QualificationsGeneral Physical Skills (Carrying, lifting – 60 lbs, squatting, kneeling, pushing, standing, sitting, walking, reaching, pulling)Repetitive motionDriving, must have valid licenseOn-the-Job Exposure to the following elements:
FumesDirtChemicals/ToxinsHeat/Cold
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