Product Support Advisor

Mining - Engineering & Maintenance (Mining, Resources & Energy)
Are you experienced with Komatsu equipment?
As our next Product Support Advisor, you'll be working on Rio Tinto sites, looking after the Komatsu fleet of trucks, loaders & excavators including 830E, 930E, PC4000, PC5500, WA900, and WA1200.
You're the on-site Komatsu expert.
Working with our site teams and clients, you'll be giving technical support, advising on component replacements, and reporting on downtime of the fleet.
If you're ready for a challenge and to further your career — apply now.
Roster & Location: FIFO from Perth, 8:6 day shift only roster
Salary: $160k approximately (inclusive of allowance) + bonus + super
Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family-friendly benefits Financial: Income Protection Insurance provided through our company superannuation fund Career: Recognition, awards, flexibility, further education studies, and internal career development Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health Travel: Discounts with Avis, Qantas, Crown, IHG, and travel agents Yearly Bonus: Potential to receive a yearly bonus Referral Program: $3000 referral payment for referring a successful new employee to Komatsu What we are looking for: Trade Qualification in mechanical or electrical with exposure to heavy mobile equipment Mining industry experience, preferably with Komatsu equipment Exhibit self-motivation, initiative, and a collaborative team spirit, driven by a commitment to excellence and professionalism Uphold consistently high standards of customer service, actively promoting Komatsu Products and Services Demonstrate a commitment to Occupational Health and Safety Possess strong negotiation skills and meticulous attention to detail Currently located in Western Australia Ready to get started? Hit the apply now button!
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