The Mkt Segment & Services Lead Specialist is a strategic professional who closely follows the latest trends in their field and adapts them for application within their job and the business. Typically, a small number of people within the business provide the same level of expertise. Excellent communication skills are required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers. This role is accountable for significant direct business results or authoritative advice regarding the operations of the business, necessitating a degree of responsibility over technical strategy.
Responsibilities:
Work closely with Technology, Operations, and Coverage teams to drive timely, cost-effective, and high-quality delivery of strategically aligned product solutions.
Partner with Finance to evaluate investments in product development and monitor and control billing/revenue, expenditure, and benefits realization.
Collaborate with global and regional product teams to develop and refine the strategy of product solutions, go-to-market approach, and delivery model.
Ensure that all relevant documentation (e.g., Product Approval Program) and processes are strictly adhered to and are part of the management fabric of the product business.
Coordinate planning and other related activities for launching new capabilities and functionalities across technology, operations, implementations, and regional teams.
Work closely with the Coverage teams and core product teams to ensure that client demands are well understood.
Develop an action plan to address VOC (Voice of the Client) feedback. Partner with cross-functional and coverage teams to execute.
Invest time to keep track of competition, market trends, and new technologies.
Assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations, adhering to policy, and applying sound ethical judgment regarding personal behavior, conduct, and business practices.
Conduct regular balance sheet and pricing analysis, including client-level analysis.
Qualifications:
10+ years of relevant experience in Product Management, with good knowledge of corporate banking practices in the cash management space, particularly Liquidity. Exposure to and understanding of business analysis, data, and system analysis.
Demonstrated ability to self-direct work efforts, meet deadlines, take initiative, and produce consistent high-quality work; willingness to be a direct contributor and ability to multi-task.
Education:
Bachelor's/University degree is required; Master's degree is good to have.
Job Family Group: Product Management and Development
Job Family: Market Segments and Services
Time Type: Full time
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi .
View the EEO is the Law poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting .
#J-18808-Ljbffr
