Full-time Procedures Analyst position available with competitive salary.
Work in a dynamic team in Footscray VIC 3011.
Deposit Assure, based in Melbourne, Australia, is dedicated to simplifying the property purchasing process.
We offer a viable and smarter approach to using cash to secure new property purchase, and most importantly, we make the whole process easy.
We are looking for a Procedures Analyst to join us at our Footscray VIC office. This role focuses on streamlining methods, identifying areas for efficiency, and ensuring that the organisational structure and workflow support the company's success initiatives.
Key Responsibilities: Analyse existing organisational workflows related to the business operations, surety bond applications, underwriting processes, and client management.
Document and assess current methods, systems, and procedures.
Implement approved process improvements, ensuring that revised instructions and manuals are distributed and understood across teams.
Work with external partners such as the underwriting partner, mortgage brokers, conveyancers, lenders, and developers to streamline operations with them, delivering an efficient and fast service.
Work along with the compliance team and national sales manager to ensure efficient and compliant service delivery for clients, identifying potential process bottlenecks.
Assess client needs and bond requirements, translating these into effective, streamlined processes.
Perform systematic reviews of procedures such as client onboarding, bond issuance, renewals, and claims to ensure a smooth client experience while meeting business objectives.
Conduct market research and monitor industry changes impacting the surety and insurance sectors, identifying how these shifts might necessitate changes in internal workflows.
Assist in the development of client proposals, including the calculation of premiums, to improve the accuracy and speed of the proposal preparation process.
Ensure that all organisational changes and process improvements are well-documented and that these documents (work instructions, manuals, etc.)
are regularly updated and communicated.
Compare actual workflows and practices with documented SOPs to detect any deviations, inefficiencies, or non-compliance with internal guidelines.
Train internal teams on new workflows, processes, and procedures introduced to improve operational efficiency.
Qualifications: Bachelor's degree in a relevant field.
Knowledge of financial products is highly desired.
Strong problem-solving and analytical skills Excellent interpersonal and communication skills 1-2 years of relevant work experience Salary: The role offers a remuneration package of $73,000 - $88,000 per annum, plus superannuation for a 38-hour work week.
How to Apply: 11 Recruitment is your pathway to securing this exciting opportunity.
We are looking forward to facilitating your application and potentially welcoming you to a company that values expertise.
Apply now and let us help you take the next step in your career