Datadog's mission is to provide observability, analytics and insight into companies' infrastructure environment in the cloud age to solve problems for Dev and Ops teams globally.Software engineeringFull-timeOffice | Sydney, NSW, AustraliaJunior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.About the roleDatadog is looking for a dynamic and experienced Principal Sales Engineer to join our growing team. As a Principal Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, industry speaking events, executive meetings, and product evaluations. You will play a critical role in understanding customer's needs and demonstrating the value of our platform to prospective clients and ensuring a seamless transition from sales to implementation.What You'll Do:Develop and maintain a strong knowledge of Datadog's product offerings, observability trends, common architectures, and provide guidance to prospective customers and internal sales teams.Contribute to the success of strategic sales opportunities by closely collaborating with the account team to devise and enrich sales strategies, offer industry expertise, and provide mentorship throughout the sales lifecycle.Contribute to and deliver tailored customer demos, executive briefings and product training sessions as needed, ensuring prospective customers have a comprehensive understanding of our offerings.Contributes use cases, best practices, trends, and product positioning to Datadog sales strategy.Contributes to development of strategy for entering new markets.Works alongside account teams to build relationships with customers (CIO, CTO, Architects, Technical staff, and business representatives) as they begin their observability modernization with Datadog.Proactively engage and communicate with customers and Datadog product, sales, and sales engineering teams regarding product feedback and competitive landscape.Who You Are:Someone with a minimum of 7+ years in Sales Engineering or experience as a Chief Technology Officer deploying observability & security technology.Someone with strong entrepreneurial ability and desire to make a large impact.Passionate about educating customers on observability and security risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer.Knowledge and understanding of the competitive landscape (Solutions capabilities and offerings).Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.Extensive background in Enterprise positioning and line of business value selling.Able to travel via auto, train or air up to 40% of the time.Benefits and Growth:Best-in-breed onboarding.Intra-departmental mentor and buddy program for in-house networking.New hire stock equity (RSUs) and employee stock purchase plan (ESPP).Continuous professional development, product training, and career pathing.An inclusive company culture, able to join our Community Guilds and Inclusion Talks.What you'll be responsible forPartner with stakeholders to understand specifications, business requirements, and communicate insights.Scripting and AutomationDevelop scripts and automated workflows to improve the efficiency and accuracy of repeated tasks.Test AutomationCreate and implement code tests and software test automation.Skills you'll needWorks with others by being open, clear in communication and listening to achieve goals.Numerical problem solving.Works with numerical information and performs mathematical calculations to solve problems.Accurately identifies and rectifies discrepancies or errors that exist in information and deliverables.Meet the teamOur global engineering team develops and operates one of the largest-scale software platforms. With global customers in every vertical — from healthcare to software — our team collaborates and innovates together to solve multicloud, distributed systems, data visualization and infrastructure challenges. Join our team to build and evolve our product — together, we can revolutionize the future of data and AI.
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