Pre-Delivery Administration Assistant

Company Description Prestige Jayco, located in Newcomb, VIC, is a family-owned company that has been involved in the caravan industry for over 30 years. They are a Jayco dealership offering a wide selection of RVs, including caravans, camper trailers, pop-tops, motorhomes, and pre-loved caravans.
About The Opportunity: Reporting to the Company Accountant, you will work in a team environment to play a vital role in the completion of the Pre-delivery administration.
What We Offer: Part-time position, 3 to 4 days per week, with a spread of 24 hours to be negotiated. Extensive career progression, with an opportunity to increase hours and provide support in other departments. Supportive team with ongoing training. Responsibilities: Sourcing and ordering caravan parts as required. Checking and maintaining work in progress status of all open repair orders. Creating, managing, and invoicing repair orders including internal and warranty. Liaising with the pre-delivery workshop manager and the team, including parts and accessories. Liaising with parts for invoice issues and warranty. Monitoring and actioning open repair orders every month. Monitoring Jayco's online warranty claim status each week. Relief reception coverage as required, which includes answering phones and fielding customer queries. Backup for Let's Go Motorhomes booking and customer support. Backup support for other 'ad hoc' administration for our Geelong and Bendigo Dealerships. Minimum Requirements: Data entry and administration experience (preferred). Customer service focused: committed to providing exceptional customer service. Communication: the ability to communicate clearly and concisely. Attention to detail: excellent attention to detail. Teamwork: willingness to work as part of the Prestige Jayco team. Time Management/organisation: the ability to accomplish objectives effectively within the timeframe given, and carry out duties in an efficient and timely manner. Health & Safety: Observe and practice the Prestige Jayco's OHS policy, guidelines, and procedures. If this sounds like you, please hit the 'Apply for this job' button and submit your cover letter and resume!
For more information, please call Sharon McFarlane, HR/OHS Manager on 0420 345 326.
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