Permanent full time position with attractive salary, benefits and flexibilityJoin a supportive team environment, with company leadership and mentoring programsManage one of our industry leading dental centres and make our patients smile!About this opportunityOur Centre Leader positions are a key leadership role within our centre network team.
Reporting to the Gold Coast/Norther RiversRegional Business Leader and working with a supportive and experienced leadership group, you will bring your genuine passion for delivering quality customer service and lead the team to success.Based at Pacific Smiles Dental centre Ballina, this centre runs 1-2 dental chairs daily with huge potential for you to make your mark and grow this centreFull-Time with Flexibility: Offering a 9-day fortnight, the position provides full-time stability with work-life balanceModern Facility: The practice runs 1-2 dental chairs in a contemporary setting, promoting a positive work environment.High-Performing Team: Join a skilled team of Dentists and Dental Assistants, facilitating collaboration and professional growth.Diverse Dental Treatments: Contribute to a dynamic practice handling a full spectrum of dental treatments, ideal for those seeking variety and challenge.About your Duties and responsibilitiesIn this position, you will beresponsible for supporting our wonderful team of Dentists and Dental Assistants and ensuring daily operations are delivered efficiently and effectively.
This includes hands on daily support and leadership of your team of Dental Assistants and Receptionists to provide a range of dental services to our patients.In addition to this, you will be responsible for:Financial Management: Budgeting, invoicing, and expense monitoring of the clinic as well as growth opportunitiesPatient Experience: Ensure the highest standard of patient care, satisfaction, and safety.Clinical Compliance: Guaranteed adherence to applicable medical regulations, privacy legislation, and practice policiesTeam Leadership: Recruit, train and manage a team of Dental Assistants, supporting their learning and development opportunitiesManaging and maintaining stakeholder relationships including patients, Dentists, Health Funds and local suppliers etc.Setting and meeting key performance indicators within agreed budgets for the centreRoster management including labour ratios and budgetsOur BenefitsPacific Smiles is a rapidly growing, ASX listed professional company.
We have 1800+ staff who work collaboratively together with passion, positivity and a desire to be the best.AtPacific Smiles Groupemployees are recognised and rewarded for their contributions, and there is a strong emphasis on career and professional development.You can enjoy a range of perks:In house learning and development programs to continually grow your skillsOn the job mentoring and coaching, reward and recognition programsAttractive salary with bonuses and access to corporate fitness programRapid company growth ensuring job security and continual professional success.Your Skills and AttributesYou are a dedicated and true management professional who wants to utilise their capabilities to add value to our business and build a career with us.Dental or medical knowledge/experience is highly regarded, but experience outside the industry will be considered such as retail or hospitality.Leadership skills including the ability to motivate others and build relationships quicklyDemonstrated experience in effective people management including coaching, mentoring, performance management and recruitmentSolid business and commercial acumen with experience in working to set targets, KPI's and rosteringAbility to lead a longstanding resilient teamPrepared to lead a high performing hubCome play the Pacific Smiles Way and together we can make our Ballina centre smile!Please submit your application ASAPIf you have any questions, please contact Stephanie on for a confidential chat*Please note for the purposes of advertising this role is called Practice Manager with the official title being Centre Leader#J-18808-Ljbffr