We get it. Every company says their people matter but at Advara HeartCare, you really do. Because whatever your role here, you are our impact and you are our future.
We have an exciting opportunity now available for an experienced and passionate Practice Manager to join us on a full-time basis to oversee the day-to-day management of a multidisciplinary team across our Brisbane clinics.
The Practice Manager is responsible for driving continuous improvement to ensure the efficiency and effectiveness of systems and procedures related to the administration of support services, clerical staff, and cardiac services provided to the community. This role is also vital in fostering relationships across clinical teams and enhancing process efficiency at our sites.
What you'll do: Foster a dynamic and innovative team culture where individuals inspire each other to continuously deliver exceptional patient care and outcomes Oversee daily operations of the front desk, including general reception and administrative services such as answering phones, and scheduling and managing patient appointments Manage diaries effectively and proactively, incorporating consultation and testing appointments in line with utilization targets, key performance indicators, and administrative protocols for appointments, testing, and hospital admissions Manage the financial requirements of the site efficiently, including daily reconciliation, billing, banking, and month-end processes Actively support cardiologists and champion Advara HeartCare initiatives to drive quality, efficiency, and access to services. Who you are: Proven ability to deliver superior patient care and stakeholder customer service Strong leadership experience, inspiring confidence and aligning with organizational values Excellent stakeholder management, adept at liaising, influencing, and negotiating across all staff levels Demonstrated commercial acumen, with experience developing local business plans to meet practice objectives Strong analytical skills, adept at solving complex problems, with resilience to overcome obstacles and ensure task completion. What's in it for you: Monday to Friday clinic hours Competitive Salary with annual bonus Enjoy the flexibility of remote workdays In-house professional development and leadership programs Free onsite parking at most locations Purchase additional annual leave as part of our annual leave scheme Range of benefits such as 12 weeks' paid parental leave Work with a connected, collaborative team The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for treatments of heart disease. Don't meet every single requirement? You don't need to. At Advara HeartCare, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.
Who we are: We are a team of over 800 highly trained and passionate healthcare professionals, innovative support staff and leaders across 80 locations in Australia . We believe through individualised care, research and world-leading outcomes, we will reduce the impact of heart disease in Australia. We do this through bringing together leading experts, innovative technology and the latest tests and procedures.
We are about deep patient care, exceptional outcomes for all and moving the industry forward.
We are building something important here, something special.If this sounds like something you would like to be a part of, we invite you to click "apply now" and share your interest.We look forward to hearing from you.
Covid-19: In line with the Public Health Order, all Advara HeartCare clinical employees are required to be vaccinated for COVID-19. To be eligible for consideration to perform work for Advara HeartCare, you must provide evidence against COVID-19 and comply with the requirements of the Public Health Order prior to appointment.
Job family HC - Practice Support Job function HC & SC – PS – Practice Management
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