My specialist practice client presents an exciting opportunity for an experienced Practice Manager to join their clinic based near Norwood. It is essential you have strong leadership skills and experience managing a medical practice. Ideally you will have the ability to provide strategic direction to oversee the daily business operations of the practice and demonstrate leadership to the high performing team to provide the best experience for their patients.
The Responsibilities Include:
Maintaining and improving practice procedures and systems for efficacy and overall patient experience
Providing leadership support and direction for a team of reception and medical staff
Providing rostering and assistance to the Reception team to ensure coverage at all times with the ability to handle any difficult patient enquiries or issues in a professional manner
Managing the recruitment process and training of new team members
Providing professional and competent support to the specialists and allied health professionals, including management of scheduling, appointments and billings
Driving business growth and ensuring ongoing financial control with consideration for profitability growth
Managing Practice billings and liaising with Medicare and Private Health contacts when required
Identifying any areas of improvement to drive operational efficiency
Ensuring compliance with healthcare regulations and office policies
Oversee office inventory and the ordering of medical and office supplies
Maintaining a positive working environment by being approachable and promptly addressing any issues that may arise within the team
Conducting regular staff meetings and performance reviews as needed in conjunction with Practice Directors
Ideally You Will Have:
A focus on patient care and providing a personalised service to patients and families
A warm, friendly, respectful and professional manner to ensure the best patient experience at all times
Strong leadership skills with the ability to manage and support staff as needed
The ability to work autonomously and efficiently
Experience with booking theatre lists with the ability to assist the specialists with minor procedures
The ability to coordinate the Practice administration
The ability to multitask with excellent administrative skills and be highly organised
Motivation to drive new initiatives and efficient processes
Proficient experience in the use of IT and communication systems
Experience in Gentu and an accounting package, Xero will be highly regarded
A minimum of 2 years experience managing a private medical practice (preferably a surgical practice)
If you're interested in this exciting opportunity and meet the requirements, please click 'apply now' to apply online. For further enquiries, please call Kammy Lee on 8468 8035 or email ****** I look forward to your application, please note only the shortlisted candidates will be contacted immediately.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
skills
Practice Manager
qualifications
This position requires Practice Manager experience
in particular overseeing a team but also the finances
growth and daily operations of the practice
education
Secondary School/High School