About the role:The Practice Coordinator position is pivotal for the effective functioning of a medical center. It requires a blend of administrative prowess, interpersonal skills, and a solid understanding of healthcare operations. In this role, you will need to ensure that patients receive timely and efficient care while supporting the staff and maintaining compliance with healthcare standards.Key ResponsibilitiesAdministrative Duties:Manage the daily operations of the medical center.Schedule and coordinate appointments for patients.Maintain patient records and ensure confidentiality.Handle billing and insurance claims processing.Monitor inventory and order medical and office supplies as needed.Greet and assist patients upon arrival.Address patient inquiries and resolve complaints.Provide information about medical procedures, policies, and services.Ensure a positive patient experience from check-in to check-out.Staff Coordination:Supervise and support medical and administrative staff.Coordinate staff schedules and manage time-off requests.Facilitate communication between medical staff and administrative team.Conduct staff meetings and training sessions.Compliance and Quality Control:Ensure the medical center adheres to healthcare regulations and standards.Implement and maintain quality control measures.Conduct regular audits and inspections.Reporting and Documentation:Prepare and submit reports on clinic performance and operations.Document all administrative activities and patient interactions accurately.Required SkillsStrong Organisational Skills: Ability to manage multiple tasks and prioritize effectively.Excellent Communication: Strong verbal and written communication skills to interact with patients and staff.Problem-Solving Abilities: Ability to resolve conflicts and handle difficult situations calmly.Attention to Detail: Precision in managing records and handling patient information.Leadership Skills: Ability to lead and motivate a team.About us:Parkdale Medical Surgery is committed to providing high quality health care for our patients and we pride ourselves on our wide range of medical services to the community and comprehensive patient care.
#J-18808-Ljbffr