Help us deliver like never beforeAustralia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.About the opportunityThis is a leadership role within our delivery frontline operation, leading a team to prioritise safety, service, and cost.You'll alsoProvide high level advice and support coordination to assist the Territory Manager and facility staffDrive performance and process improvement initiativesAssist in the Implementation and monitoring of all facets of Australia Post's Diversity and OH&S Policies and ProceduresAssist with the processing and delivery of letters and parcels as neededCoach and where needed conduct performance conversationsAbout youYou're motivated and able to bring the best out of people under your leadership.You'll also needStrong leadership and team building experienceExperience in coaching and mentoring co-workersStrong customer service focus involving direct contact with customersInterpersonal, written and verbal communication skills and the ability to exercise sound judgmentProven experience of prioritising, planning and scheduling.Ability to be flexible during periods of changeHow we'll deliver for youCollaborative team environmentStrong Career development and mentorshipBe part of a culture where everybody feels they belong, are valued and can bring their authentic self to work every dayWe're delivering togetherAt Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on ******
