Apply now Job no: 531377
Work type: Casual
Location: Gold Coast
Categories: Guest Relations, Concierge / Valet /Porters
As a Porter Valet, you will be naturally confident with a clear understanding of what it means to deliver a truly unique guest experience. In this role, you will be responsible for providing outstanding service to our guests by answering all types of enquiries, handling of guest arrivals and departures, including assisting with their luggage.
A few of your responsibilities: Efficient and courteous handling of all guest arrivals and departures, including transport, delivery and storage of guest luggage Assist with guest enquiries and requests, ensuring familiarity with the property, hotels, guest rooms, restaurants, bars and casino Park and collect guest vehicles promptly as required Provide general information on the Gold Coast and surrounding areasWhat we are looking for: A warm and welcoming approach to delivering exceptional customer serviceExcellent communication skills and meticulous groomingA sound knowledge of the local area and Gold Coast eventsFlexibility to work across a 24/7 rosterAbout you: As a seasoned expert in customer service, you understand the essence of delivering world-class service. With exceptional communication skills and a positive attitude, you're poised to excel in this role.
Your role will be pivotal in shaping the success of our Hotels at The Star. Join us in making a difference.
What we can offer you: Complimentary meal on site every day including hot meals, sandwich bar and moreUniform laundered and ready for you daily on propertyDiscounted parking availableCompetitive Hourly rate, plus penalty rates for weekends and public holidaysUp to 30% discounts across award winning restaurants and accommodationLifestyle discounts including gym memberships, retail discounts and dry-cleaning servicesSupportive leadership team Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It's your time to SHINE! Click on the link below to make your next career move with The Star.
Advertised: 23 Sep 2024 E. Australia Standard Time
Applications close: 02 Oct 2024 E. Australia Standard Time
#J-18808-Ljbffr
