Apply now Job no: 529604
Work type: Permanent Part Time, Permanent Full Time
Location: Brisbane
Categories: Concierge / Valet / Porters
Join our team as a Porter at The Star Brisbane.
The Star Brisbane, positioned at the heart of the new Queen's Wharf Brisbane precinct, will officially open its doors on August 29th, 2024.
Australia's newest entertainment and leisure destination will launch in stages, featuring a range of unique entertainment options, world-class hotels, dining, bars, luxury retail, gaming, and a state-of-the-art Event centre, transforming how people will play, shop, and socialise in the river city.
The Porter, reporting to the Concierge, is the primary point of contact for our valued guests and visitors.
Your role will be diverse, from delivering luggage to guest rooms and parking or retrieving vehicles, to offering insights on local attractions and events to our guests.
A few of your responsibilities Transport and store luggage as required by guestsEnsure efficient and courteous handling of all guest arrivals and departuresEnsure all guest enquiries and requests are handled professionallyEnsure current familiarity with hotel, including guest rooms, restaurants, bars, convention, and casinoPark and collect guest/patrons' vehicles promptly and without damageWhat we will be looking for A sincere dedication to delivering exceptional customer servicePrior experience in a similar capacityValid driver's licenceExceptional presentation and communication skillsAffinity for the Brisbane area, including knowledge of the local community and its surroundingsAbout You The ideal candidate will have exceptional presentation and communication skills while possessing a vast knowledge of the Brisbane area.
Your role will be pivotal in shaping the success of the Hotels department at The Star Brisbane.
Join us in making a difference.
What can we offer you Complimentary buffet meal on every shiftUniform laundered and ready for you daily on propertyDiscounted parking available in the cityUp to 30% discounts across award-winning restaurants and accommodationAn organisation that values diversity, teamwork, and being your best selfPlease be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. About us The $3.6 billion Queen's Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners.
When complete, Queen's Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings, and around 1,500 residential apartments.
Our culture At The Star, we are committed to creating a diverse, equitable, and inclusive workplace that contributes to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities.
We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities.
We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.
We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.
The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It is an exciting time for The Star Entertainment Group as we get ready to start our journey to The Star Brisbane.
It's your move Make your next move by clicking the link below.
Advertised: 06 Jan 2025 E. Australia Standard Time
Applications close: 31 Jan 2025 E. Australia Standard Time
The Star Entertainment Group recognises the continuing connection to land, sea, and community of First Nations peoples, and we pay our respects to Elders, past and present.
We respectfully acknowledge the Traditional Owners of the land on which our properties are located - the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont.
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