Additional Information Term ContractJob Number 24182492Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPool Supervisor Beautiful location on the Elizabeth Quay waterfront 5 minutes walk from Elizabeth Quay station and close to public transport Free Employee Duty Meals Free breakfast cereal, coffee and tea throughout the day Discounts on hotel rooms and food and beverage with Marriott Internationally Discounts on retail venues around the location Marriott Life with the Works - Paid Birthday Leave, Sabbatical Leave, and Paid Parental Leave Recognition and wellbeing programs Training and Career Development opportunities within an international brand Employee activities and celebrations throughout the year About the Role Use your customer service skills to provide guests with a personalized and memorable experience. Duties Promote a fun and relaxing atmosphere for guests at the poolside by expressing an upbeat and enthusiastic attitude. Attend to guest needs and requests by the pool, including provision of towels, sunscreen, and other amenities. Take guests' food and beverage orders, making recommendations and advising of menu options. Serve food and beverages to the poolside promptly following appropriate procedures. Record transactions using the MICROS system. Maintain cleanliness and condition of the poolside. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete scheduled inventories of supplies, food, and liquor, check stock, and requisition necessary supplies, work orders for maintenance repairs. Skills & Experience Responsible Service of Alcohol from a Nationally Accredited Training provider (RSA) I'm Alert Food Safety Certification (from City of Perth) Experience working in a customer service role preferable First Aid qualification desirable Unrestricted working rights for Australia Only shortlisted candidates will be contacted to go through our selection process.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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