Location: Melbourne, AU
PM Cross-Dock Operations Supervisor (Planning & Fleet) | Truganina VICCEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport.
YOUR ROLE The Cross-Dock Operations Supervisor (Planning & Fleet) is responsible for overseeing and managing the afternoon/evening planning and fleet operations to ensure the safe, accurate, efficient, and timely delivery of goods.
This role involves coordinating with drivers, fleet controllers, and administrators, ensuring compliance with safety regulations, and addressing any operational challenges. The role will also monitor performance metrics, implement cost-effective strategies, and ensure high levels of customer satisfaction through effective logistics management.
Span of hours will be Mon-Fri, 4 pm – 12 am.
WHAT ARE YOU GOING TO DO? Specifically, you will:
Accurately process shipments in line with customer requirements, ensuring they are completed as per current work instructions and within set KPI timeframes.Maintain timely and accurate communication with customers (both internal and external), drivers, and management.Monitor all inbound freight scanning activities, validating quantities and addressing discrepancies as far as practically possible.Ensure stock screen accuracy, confirm outstanding delivery (COD) information, and investigate system-critical reports such as unmanifested or partially completed consignments via our Transport Management System (TMS).Issue breach and non-conformance reports as part of driver breach management requirements.Seek out and implement opportunities to reduce domestic transport costs.WHAT ARE WE LOOKING FOR? Our ideal candidate has solid experience gained in a transport operations role, together with proven experience supervising teams and:
Knowledge of transport regulations and compliance standards in Australia.Understanding of cost management.Strong analytical, planning, communication and stakeholder management skills.Proficient in MS Office, especially Excel.In addition to providing proof of work rights and suitable professional referees, progressed candidates will be required to undergo a medical assessment and national police check.
WHAT DO WE HAVE TO OFFER? In addition to a challenging and rewarding work environment and competitive compensation, we are proud to offer a range of employee benefits designed to support your wellbeing, and help you thrive at work and in life.
Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.Work-life balance: benefit from flexible, hybrid, and remote work options, along with additional paid parental leave for primary carers.Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, the CMA CGM Learning Academy, early career pathways and more.Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.CEVA Logistics' Diversity Statement:
As a global organisation, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes, and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. CEVA Logistics is proud to be an equal employment opportunity workplace. We welcome and encourage all qualified applicants, who will receive consideration for employment without regard to indigenous status, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic.
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