Are you looking for a change?
You might be a leading hand who wants to step up to management or a small business owner wanting to get away from the challenges of business ownership.
If this sounds like you, then please give us a call.
About the Company
O'Brien Plumbing Wyong
is expanding, we have a very strong client base with a reputation for excellence in all that we do.
We are a proud local family-run business made up of quality-focused trade service professionals in the plumbing industry. In addition to the wealth of experience and knowledge within our teams, we are a registered member of the Master Plumbers Association.
This is a fantastic opportunity for a highly motivated, dynamic, qualified plumber to join our team as the
Maintenance Supervisor . You will bring a positive attitude, be warm and friendly with excellent technical skills, great communication, and an autonomous nature with the desire to own the role.
You will be joining a fast-paced team environment in a
Leadership
position that includes a variety of responsibilities.
The successful applicant will possess the following skills and attributes:
Ensure all site staff are enabled to provide an "Incomparable Experience" to all customers.
Lead and inspire all staff to create a positive team-based culture that is results-focused and driven towards success.
Ensure Service technicians are:
Being developed into high-performing tradespeople.
Focused on job quality and consistency.
Receiving open, honest, and regular feedback about their performance.
Identify and act on training needs to improve safety, productivity, and profitability.
Proactively follow up and seek leads from various sources for new client acquisition.
Provide timely quotations to existing and new customers, converting opportunities into jobs.
Monitor budgets and costs on service jobs.
Ensure that all executed jobs align with our mission statement, vision, and values.
Participate actively in weekly management meetings and execute tactical and operational plans assigned.
Clearly communicate service department goals and KPIs to relevant staff.
To be successful in this role you must have the following skills and attributes:
Outstanding plumbing skills and job/product knowledge.
Minimum of 5 years plumbing industry experience.
Previous experience as a supervisor (trade business preferred).
Completed certificate 4 including "backflow & TMV courses.
Clear criminal history (in line with specific customer requirements).
Driver's license - C class or above.
Proven ability to be organized and complete tasks on time.
Enjoy providing excellent customer service.
Excellent communication skills (by email and phone).
Be a problem solver with the ability to think on your feet to resolve issues quickly.
Be able to manage multiple jobs at the same time.
Competent using all mainstream IT operating systems, including cloud-based software systems (training will be provided for our specific operating systems).
Have a warm and friendly personality.
As an employee of O'Brien Plumbing Wyong, you will enjoy the many benefits that working for an industry-leading and reputable organization offers. We believe in developing our employees and enabling them to reach their full potential.
If you are a self-starter, highly motivated, and energetic individual with strong work ethics, looking for a challenge and to make your mark on the growth of a successful award-winning company, then we would like to hear from you.
Apply Now!
#J-18808-Ljbffr