Job Category: Administration and Office Support
About us
The Australian Institute of Company Directors ( AICD ) is committed to strengthening society through world-class governance. We aim to be the independent and trusted voice of governance, building the capability of a community of leaders for the benefit of society. Our membership of more than 50,000 includes directors and senior leaders from business, government and the not-for-profit sectors.
Job Description About the team
The Operations and Service Delivery team, comprising seven specialized units, operates nationally to offer over 50 diverse services to a wide range of internal and external stakeholders, including members, clients, vendors, and staff. Our core mission is to deliver exceptional customer experiences that enhance our brand and amplify our impact.
The Rostering and Scheduling Team plays a crucial role in managing the scheduling of Public Courses, workforce planning, and resource allocation for Courses, Events, and BCMLs, ensuring seamless operations and optimal service delivery.
About the role
As the Planning and Resourcing Partner, you will leverage your strong organisational and analytical skills to drive operational excellence to deliver the planning and allocation of AICD's national programs, courses, and events. You will collaborate closely with the team to oversee the scheduling and coordination of AICD employees and resources. Your responsibilities will include optimising resource allocation and ensuring that all logistical aspects are managed efficiently. By applying your expertise, you will help deliver a consistently seamless and exceptional experience for our members, clients, and guests, contributing significantly to the success of our diverse program delivery platforms and events.
Your remit will be broad and will include:
Oversee the entry of all scheduled courses for members and clients into relevant systems, ensuring accurate booking of onsite rooms and resources.
Source and contract suitable external venues for offsite courses.
Proactively identify and resolve conflicts across schedules and rosters.
Assist the team in forecasting resourcing needs for the Operations and Service Delivery Team.
Manage the weekly rostering of the Operations and Service Delivery Team, ensuring optimal coverage and efficiency.
Prepare and present regular reports on workforce metrics and course scheduling.
Ensure schedules, rosters, and calendars are visible and communicated effectively to all relevant teams within AICD.
Build and maintain strong stakeholder relationships to accurately assess and plan for the resourcing needs of the organisation.
Coordinate schedules to ensure effective delivery of roadshow events and other organisational initiatives.
Serve as the main contact for internal teams to coordinate and schedule policy leadership events and ensure that resources are allocated effectively.
Desired Skills and Experience Your career at the AICD
Our Values
Accountability, Respect, Excellence and Collaboration
There are many benefits of joining the AICD, but the following are examples of what you can expect:
Hybrid/flexible working arrangements.
Access to salary sacrificing and salary continuance (income protection) insurance.
Personal wellbeing support through AICD's robust employee assistance program for you and your immediate family.
A solutions-focused, and collaborative organisation that celebrates a 'One Team' culture.
The AICD is committed to developing its people through a capability framework and ongoing professional development plan. We support your career through access to our education platform with a wide range of training courses and webinars, professional coaching, and external education support.
An opportunity to contribute to an organisation that is widely respected and considered the 'gold standard' of governance, policy, and leadership.
An opportunity to attend highly sought-after events with influential speakers.
We welcome applications from people of all ages, genders, sexuality, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander Peoples and people with a disability.
We provide reasonable adjustments including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email ******.
For further information on what it's like to work with us, please visit our Careers and LinkedIn Life pages.
Please submit a resume and cover letter detailing why you are the best person for the position by clicking 'Apply'. Please note, applications close on 2 September 2024. We will be in touch with shortlisted candidates shortly after this date. If you have any queries regarding this particular opportunity, please contact Edel Ryan, Talent Acquisition Consultant, via email on ******.
#J-18808-Ljbffr
