Personal Lender / Customer Relationship Officer | Fremantle | WA Do more, dream more, become more. Welcome to Bendigo. About you
You're looking for a job where you get to make a real impact in your customers' lives and the community. You analyse their situation to deliver solutions that help them thrive. You're adaptable, can move quickly between tasks and locations, and get fired up knowing you work for a company whose purpose is to feed into the prosperity of our customers and communities, not off it. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs.
You'll bring: Extensive experience in a customer service or sales environment An ability to build relationships and rapport with customers and colleagues quickly An eagerness to understand and share with others what makes our bank different Understanding of financials and business performance Experience in consumer lending and the banking and finance industry - a plus but certainly not essential About the role
Known internally as a Customer Relationship Officer, you will provide a seamless Branch experience by meeting customers' end-to-end banking needs across transaction activities, exploring needs and circumstances and providing consumer lending and other financial solutions relevant to their lifestyle. You will demonstrate a high level of ownership based on building strong relationships with new and existing customers and the wider community. You will actively engage our customers to explore the best products and services to suit their needs. This position is a great career opportunity and will ideally suit someone to further develop their skills in the consumer lending space.
This position is based in Fremantle. The role is permanent, full-time. The roster is 76 hours per fortnight.
Why us?
Belong to a wonderful team of people. Know how we know they're great to work with? They told us! Great benefits, work-life balance, and flexibility. You bring your brilliant mind and we'll help you take your learning to the next level with our on-the-job training and internal and external development opportunities - we want you to shine. After all, YOU make us the better big bank.
At Bendigo and Adelaide Bank, we believe a diverse workforce supported by an inclusive culture is central to our success, and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustments to accommodate an illness, injury, or disability to equitably participate in the selection process, and of course, if successful, the workplace.
If you're excited to be part of an organisation with strong values and a community focus - then this could be the role for you! Apply now.
Please note - once you have submitted your application, you will receive an email to complete a Pymetrics Online Gaming Assessment. This will take approx. 20-25 minutes and is required to ensure a fair and equitable process. Following this, you will be contacted to advise of next steps. Please check your junk folder if the email is not received within 30 minutes.
Please apply quickly - we may commence interviews after 1 week of advertising.
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