Some career choices have more impact than others.At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.As an HSBC employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.This is an excellent part time (20 hours per week)opportunity for you to make a difference, build on your customer service experience, and start your career with HSBC as a Personal Banking Consultant in Queensland, at our Sunnybank branch.Your main responsibilities will include:Providing a seamless end to end customer experience by advising on appropriate products and servicesBeing the brand ambassador for HSBC in our branch and liaising directly with customersIntroducing, promoting and assisting customers with digital banking solutionsContributing to fulfil customer's needs by providing personal banking products and services with a customer centric approachManaging customer feedback and enquiriesParticipating in ongoing training and development plansRequirementsTo be successful in this role, you will need:A proven track record in customer excellence gained in banking, sales, hospitality or retailThe desire to develop your financial expertise and grow your careerAbility to understand and provide solutions to meet individual customer needsA proven ability to multitask and strong attention to detailThe Higher School Certificate or equivalent certificationPreference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.Learn more about careers at HSBC Australia – https://www.hsbc.com/careers/where-we-hire/australiaPersonal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad . Sign in to start saving jobs in your profile.Don't have a Jora account? Register with:Do you want to receive recommendations for similar jobs?
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