About The Role
As a Lending Services Officer, your ultimate responsibility is to provide superior service and support to our internal and external customers while working individually or in a team environment.
Our aim is to ensure all allocated tasks are completed accurately and in a timely, efficient manner whilst complying with all Auswide Bank policies and procedures.
No banking or lending experience?
No problem!
On-the-job training and support will be provided within a friendly team environment.
Key Responsibilities:
Day to day, your role will include administration duties within one of the following sub-teams:
Loan Variations and Maintenance - support the Bank with maintaining existing loansReleases – prepare and process outgoing settlements and maintenanceDocument Preparation – prepare approved home loans for documentationSecurities – manage our bank's physical security packetsSettlement/Construction – fund our home loans for settlement or construction stagesAbout You
As well as having excellent and effective problem-solving and communication skills, the following would be beneficial:
Work towards sound knowledge of our core banking system – UltracsWork towards knowledge of relevant Auswide Bank's legislative requirementsSound Microsoft Office skills, in particular Excel & WordWork towards attaining a sound skill set in Six Sigma, Nintex & SharePointBe organised, self-motivated, and have the ability to work with limited supervision or instructionImpeccable accuracy and attention to detailAbout Our Benefits (4) weeks annual leave plus (1) Wellness Day per financial quarter for all eligible staff*(2) Special Volunteer paid days per year for eligible staff who wish to volunteer and support the communityPaid Parental Leave for all eligible primary and secondary caregiversEmployee Assistance Program (EAP) and various Health & Wellbeing programsBank Staff Share Plan options and Years of Service Recognition programAn extensive range of discounts and benefits associated with the Bank's financial productsDiscounts with various business partnersA complete range of generously subsidised corporate uniformsAbout Auswide Bank
Established in 1966, Auswide Bank's mission has been to provide a convenient, high-quality alternative to the big banks and to put customers first.
Now more than 55 years on, we continue to help Australians achieve home ownership, create wealth, and access banking and financial services – making lives easier.
Through outstanding customer service and quality products, Auswide Bank has achieved a national presence, made possible by mutually beneficial partnerships and relationships, an online lending platform, and our network of branches across Queensland.
We know it's the small things that make us different and are proud to offer award-winning products, genuine customer service, and a Queensland-based contact centre.
We are an equal opportunity employer committed to reflecting the diversity of the communities in which we operate.
We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds, and people with disabilities.
How to apply
This is an exciting opportunity which has become available in our Lending Services Team based at our Head Office located on Barolin Street.
If you are up for a challenge, have a real keen interest in helping people, and desire to build your career with a Trusted Australian Bank – then we encourage you to apply today!
The successful candidate will be subject to satisfactory background checks including Criminal History, Bankruptcy, ASIC Banned & Disqualified Persons, and Employment Verification Checks.
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