People Operations Intern

This is a People Operations Intern role with one of the leading companies in AU right now -- Qantas -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Qantas As a People Operations Intern, you will immerse yourself in relevant Qantas policies, procedures and frameworks and be responsible for responding to all incoming Qantas employee and business manager queries received via a number of channels (including phone and email). You will provide an exceptional level of service while guiding the customer through processes, tools or information that will address their need at first point of contact, as well as process all follow-up transactions, information updates and any necessary escalation. Your responsibilities may include: - Partnering with the People & Culture Community in delivering generalist HR support across all departments of the Qantas Group - Assisting HR Business Partners and managers with Workday queries? - Providing quality and consistent service through the People Services Knowledge Library - Proactively participating in coaching, training & development opportunities You will be ideally be studying a Human Resources degree, and be looking for a placement that can show you how HR works 'behind the scenes' to support a large corporate business. You'll have good skills within MS Office, be willing to try new things and get outside your comfort zone, and have a passion for delivering high quality customer service If you don't think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Qantas. Applying here is the first step in the hiring process for this role at Qantas. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.