Account & Relationship Management (Sales)Full timeZF is a global technology company and supplies systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. The company has a global workforce of 150,000 with approximately 270 locations in some 42 countries. In 2022, ZF reported sales of €43.3 billion and as such, is one of the largest automotive suppliers worldwide.ZF Oceania is responsible for both Original Equipment Sales as well as servicing the Aftermarket through Technical Support, Part Sales and Remanufacturing. ZF Oceania covers Australia, New Zealand and the Pacific Islands.ZF Oceania is looking for an experienced Key Account Manager to join our team, based in Melbourne, looking after National and Regional strategic customers.This is an environment where you can work both autonomously and as part of the wider team, bringing commercial and entrepreneurial thoughts to the table.The PositionThe Key Account Manager's responsibilities will include delivering sustainable sales growth with a customer-centric focus and forging strong relationships with our customer base in the aftermarket. Reporting to the Head of Passenger Car Aftermarket Oceania, you will support key market channels and ZF's activities and new business through interacting with key business partners. The role involves regular travel for attendance at customer trade shows, industry events, and workshop engagement.Skills and KnowledgeLeading business development activities and customer support in the Automotive industries.Strong interpersonal and communication skills, with the ability to work with all levels of our customers' distribution channel through to the workshop.Demonstrate a strong level of commercial and financial acumen, negotiating commercial terms of engagement while maintaining business focus.Work with key internal stakeholders to ensure customer strategies are executed effectively.ExperienceMinimum of 3 years in Account Management with proven sales experience.Experience working towards KPIs, including sales & market engagement.Our CultureYour passion and experience are integral to ZF's success. We foster a customer-centric culture that values respect and responsibility, holding employee engagement and development as key contributors to enduring success in achieving personal and business goals.RemunerationCompetitive remuneration package on offer for the successful candidate inclusive of base salary, structured bonus, and car allowance.Your application will include the following questions:How many years' experience do you have in a client services/account management role?Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a key account manager?Do you have experience in a sales role?Do you have a current Australian driver's licence?Do you have experience working towards targets and KPIs?Are you available to travel for this role when required?What's your expected annual base salary?
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