Junior Payment Operations Associate, Pay-InsAre you ready to trade your job for a journey? Become a FlyMate!Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.What more do we need to truly be unstoppable? Perhaps, that is you!Who we are:Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries.Today, we've digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we're just getting started!With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.The opportunity:We, at Flywire, are seeking a motivated and hardworking Payment Operations Associate, Pay-Ins to manage and streamline the payment process in Flywire. In this role, you will work to optimize, fund movement and reconciliation across global accounts, to optimize current partner relationships and identify areas for improvement. This individual will support both the Payment Operations, Payouts and Customer Support Teams.Key responsibilities:Identify and match incoming payments against customer requestsReconciliation of accounting entries for our Global accounts.Conduct daily follow-up with unsolved processing issuesShould be willing to support the Singapore desk from time to time.Understand process flow of payment partners and control settlements from our partnersPayer KYCLeverage qualitative and quantitative feedback to inform decision-makingOur ideal candidate has:1-2 years experience in the Banking/Payments industry.Fluency in English (required); other languages are a plusAn appetite for continuous learning and completing working independentlyExcellent analytical and problem solving skillsExperience working in a professional, office environmentExcellent written and verbal communication skillsThe ability to building processes and identify inefficiencies and potential risksWorking knowledge of Excel, online tools (Google Apps, Salesforce, etc.)What We Offer:Competitive compensation, including Restricted Stock UnitsEmployee Stock Purchase Plan (ESPP)Flying Start- Our immersive Global Induction Program (Meet our Execs & Global Teams)Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social mediaDynamic & Global Team (we have been collaborating virtually for years!)Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMatesBe a meaningful part in our success - every FlyMate makes an impactCompetitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)Submit today and get started!We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for any questions.Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we're excited to watch our unique culture evolve with each new hire.
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