Paxus - Technology + Digital Talent | Desktop Support Officer

About the Role As a Desktop Support Officer , you will play a key role in maintaining the organization's IT infrastructure, ensuring that users have seamless access to systems and tools to achieve their goals. You will be part of a collaborative and professional IT team committed to providing excellent service to internal stakeholders.
Essential: Demonstratable experience in Desktop or ICT Support positions and working within multifunctional teams, providing a high level of customer service. Experience in using and supporting desktop hardware and software applications (e.g. Microsoft Office). Experience with and knowledge of ITIL principles and practices, including Service Desk, Configuration Management, Change Management, Release Management and Asset Management. Demonstrated ability to build and maintain professional vendor relationships. Excellent time management skills and ability to prioritise user requests for support. Substantial experience with Microsoft Azure, Microsoft Active Directory and Group Policies. Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability.
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