The organisation:
When people talk about the Flying Doctor, thoughts generally turn to red-bellied planes undertaking rescue missions in the Outback. Our history, however, is heavily based in Victoria with four of the major founding figures hailing from remote and rural communities across the state. Furthermore, the first ratified Section of RFDS was Victoria, after a formal constitution was signed at Melbourne Town Hall in 1934.
The current Victorian story reflects today's challenges for people living in remote and rural communities across the state, yet remains faithful to the original philosophy of "connecting people with care". While we do still transport people by air and by road, this work is complemented by delivering a range of primary health services.
These services address the most common issues people living in country Victoria face when accessing health care. Our services:
Help overcome the burden of distance.Enable people to receive care in their own community.Help people take control of their own health.Help overcome isolation.
The Flying Doctor is an iconic organisation that was recently awarded as Australia's Most Trusted Charity in the 2024 Reader's Digest Brand Awards for the fourth year in a row. This sits alongside our current title as Australia's Most Reputable Charity from the RepTrak Survey in January – a position we have held for 12 of the past 13 years.
The team and position
Mobile Patient Care (MPC) offers Non-Emergency Patient Transport primarily in Victoria and New South Wales. We work with a large fleet of ambulances and support our transport services with RFDS aircraft.
MPC provides clinical care for people travelling from home to hospital, hospital to hospital, and hospital to home, as well as transport to and from specialist clinics.
Flying Doctor Mobile Patient Care are currently seeking applications from Patient Transport Officers for full-time ongoing positions in Bendigo.
RFDS MPC pride ourselves on delivering the highest quality patient care and treatment during the on-road transport of patients with a wide variety of medical conditions. As a recognised leader within the Non-Emergency Patient Transport (NEPT) industry, we offer world-class, structured training and induction, opportunities for professional growth, and a supportive and inclusive organisational culture.
Key responsibilities of the role include: Perform patient assessment and intervention on-road.Provide high-quality patient care and treatment during on-road transport.Develop and maintain positive working relationships with patients and stakeholders.Assess the effectiveness of any intervention in accordance with all RFDS MPC guidelines, NEPT regulations, and within prescribed scope of practice.Perform independently and problem-solve within established policies and procedures.Work collaboratively with other team members.Maintain an understanding of RFDS MPC policies and procedures and NEPT regulations to support best practice and patient outcomes. Qualifications and experience required: Qualified as a Patient Transport Officer (PTO) – Minimum of qualification of Cert III in Non-emergency Patient Care.Experience working in the NEPT sector in an equal role desirable but not essential.Hold a FULL Victorian Drivers licence and have the ability to drive in both city and country traffic conditions and provision of a satisfactory driving history report.Availability to work shifts across a 24-hour, 7-day roster. What can working for RFDS offer you: Work for Australia's most reputable charity (11 out of 12 years) and most trusted charity (last 3 years).Work for your community providing high-quality non-emergency patient care in an organisation committed to staff and patient safety and wellbeing.Generous penalties and overtime allowances.Access to salary packaging for all employees, including our casuals.A less stressful environment than in emergency/pre-hospital care.Supported opportunities to work at different locations across the state.Great parental leave benefits.Options to work across specialist resources such as high acuity, complex patient care vehicle, and with our Non-Emergency Patient Transport aeromedical team.An ideal steppingstone if you are considering a career in pre-hospital emergency care or as a nurse or paramedic practitioner.2:1 staff to patient ratio. Mandatory vaccination policy:
As part of the application process, you will be required to provide evidence of the following vaccinations:
Hepatitis BChicken PoxMeasles, Mumps and RubellaDiphtheria, Tetanus and PertussisAnnual InfluenzaCOVID-19 (2 vaccinations + booster)
All positions are subject to a National Police Check and holding a Working with Children Check.
The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse, and LGBTQI communities. Please note all applicants require the right to work in Australia.
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