The role : Establish eligibility of patients and their escorts for financial assistance for travel and accommodation under the PTAS including :
Inpatients and Outpatients of Tasmanian health facilities for the transfer of treatment in other States.Inpatients and Outpatients of Tasmanian health facilities transferring or returning to hospitals in other parts of the State.Ambulatory patients who are residents of Tasmania and referred from the private sector for treatment, either intra or interstate.Receive and effectively manage all incoming telephone, email and face-to-face patient travel enquiries.Facilitate airline and accommodation reservations for patients and approved escorts.Accurately maintain the Statewide PTAS database capturing patient details, travel and accommodation costs, referring and nominated specialists, medical specialty, and treatment / procedure undertaken, which is integral to Executive FYI Reporting.Details of Appointment : General Stream, Band 2
One Fixed term, full time, day worker position working 76 hours per fortnight, commencing as soon as possible and for a period of 6 months.
Notwithstanding hours may be negotiated with the successful applicant.Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full-time and part-time vacancies.Location : Parkside, 1 Strahan Street Burnie, Tasmania
Salary : $66,049 to $70,993 per annum. Our Employer 11.5% superannuation contribution is on top of this amount.
Salary range is in accordance with Public Sector Unions Wages Agreement 2022.Benefits available to eligible candidates : Professional development and accelerated pathways.Excellent leave benefits : 20 days annual leave (pro rata), 20 days personal leave (pro rata), and study assistance leave if eligible.Fitness Passport – you and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.Download the Statement of Duties and any Associated Documents : We encourage you to review the Statement of Duties and Applicant Guide prior to applying for an overview of the duties, program, selection process, and application guidance.
Statement of Duties : 526119 Patient Services Officer - PTAS Band 2 (July 2023) CSU (29).docxApplication Guide : Department of Health - Applicant Guide Sep 2024.pdfDepartment of Health - Applicant Guide Sep 2024.docxHow to apply : Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills, and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
For more information : Applicants who require further information are encouraged to contact :
Debbie Singline
Manager Patient Travel
Phone : E-mail : What it is like working at the Department of Health? Compassion, Accountability, Respect, and Excellence are the key values to work in the Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!
Make It Tasmania | Move for a great lifestyle
Tasmanian Health Careers | Tasmanian Respecting diversity is the foundation of everything that the Department of Health does. This allows us to instill trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.
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