Caboolture Cruise and Travel Sunshine Coast, Queensland, Australia 3 days ago Be among the first 25 applicants We are a proud, award-winning, family-owned travel agency with over 33 years of experience in curating exceptional travel experiences.
As a long-established member of Helloworld Travel and our new affiliation with Virtuoso , the premier global network of luxury travel agencies, we have built a reputation for providing personalized, tailored travel solutions for our discerning clients.
Our commitment to excellence and customer service is at the heart of everything we do, and we are now looking for a dynamic Travel Assistant to join our close-knit team.
As a company that values professional growth, we are excited to announce that our existing Travel Assistant is moving into an advisory role—giving you the opportunity to join a thriving, collaborative team with the chance to develop and grow your career in travel.
Key Responsibilities: Admin & Coordination: Maintain organized records of bookings, payments, and communications, ensuring smooth day-to-day operations for the team.
Collaboration: Work closely with the travel advisors, assisting with their client management and offering support with trip logistics.
Client Support: Assist in managing and coordinating travel itineraries, including flights, accommodations, transfers, cruises, and tours, ensuring seamless and memorable experiences for our clients.
Booking Management: Process client bookings with attention to detail, ensuring all arrangements are made accurately and efficiently using our trusted booking systems.
Who We're Looking For: Passion for Travel: A genuine enthusiasm for travel and the ability to inspire others with your knowledge and recommendations.
Personal travel experiences is an advantage.
Customer-Centric: Strong communication skills, with a focus on delivering excellent service and attention to detail.
Proactive & Organised: A self-starter who can manage multiple tasks and keep things running smoothly in a fast-paced environment.
Tech-Savvy: Comfortable with Microsoft/Cloud based systems (experience with Travel platforms is a plus) and using digital tools to support clients and the team.
Team Player: Collaborative and open to learning from experienced travel advisors.
What We Offer: Career Development: With our philosophy of promoting from within, this position offers clear growth opportunities—potentially advancing into an advisor role, similar to the colleague you will be replacing.
Mentorship & Training: Work closely with a team of expert travel advisors who will guide and support your professional growth.
There are many ongoing training sessions that are compulsory in this role, as your knowledge for the Travel Industry continues to evolve.
Award-Winning Environment: Be part of a recognised agency with a history of excellence in the travel industry.
Family-Oriented Culture: Join a tight-knit, family-owned agency where your contributions are valued and where we prioritise work-life balance and team collaboration.
How to Apply: To apply, please submit your resume and a cover letter detailing your interest in the role and your passion for the travel industry to ****** by 15th January 2025.
In your cover letter, please highlight any travel experience, customer service expertise, or administrative skills that would make you a great fit for the role.
Caboolture Cruise & Travel is an equal-opportunity employer and welcomes applicants from all backgrounds.
We are committed to building a diverse and inclusive team.
Seniority level Entry level Employment type Full-time Job function Management and Manufacturing #J-18808-Ljbffr