Medical Administration (Healthcare & Medical)
Full time
Repromed, part of the Monash IVF Group, are leading the future of reproductive care:
Repromed is renowned for advancing the delivery of reproductive health services for contemporary lifestyles. As leaders in our field, we offer a dynamic workplace to those seeking to make a difference. You'll be joining a team of multidisciplinary specialists who collaborate to improve the experience and outcomes for patients with care and compassion.
Repromed values each and every one of our employees:
Leading the evolution of care also means caring for our people. We ensure all employees feel included, supported and valued. Being part of Repromed gives you access to many benefits, including the following:
A Learning & Development Framework that supports your professional development Access to a contemporary Employee Assistance Program for employee wellbeing; physical, mental, social and financial. Discounts on Repromed fertility and ultrasound services Paid IVF Leave Paid Parental Leave - 12 weeks plus superannuation A role with unique responsibilities:
Patient Services Coordinators have a very important role at Repromed. You will be the first person patients meet when they engage with our clinic. With exceptional service, underpinned by compassion and attention to detail, you will directly enhance the patient experience. Under guidance from your Team Leader, your responsibilities include:
Telephony duties including triaging incoming calls and emails Greeting and directing patients and visitors Providing general administrative support to the team Delivering exceptional caring service to all patients Medical billing and receipting Managing patient bookings and monitoring clinic appointments Accurate data entry into the patient management system Providing practice management support to our Clinicians as required Are you the ideal candidate for us?
The ideal candidate will see their role as vital to the success of the organisation. Understanding there are ups and downs in reproductive health, our Patient Services Coordinator will be sensitive to the needs of patients and will support their well-being through timely and considered communication. Ideally you will bring the following:
Knowledge of medical terminology Previous experience with Medicare, medical billing and receipting Excellent telephone manner Exceptional computer and IT skills, Microsoft Office Suite essential Strong attention to detail Ability to work cohesively within a multi-disciplinary team Superior time management skills with proven ability to multitask Experience working within a Specialist environment will be highly regarded A willingness to embrace the Monash IVF Group principles – Care, Collaborate, Communicate, Commitment, Create. Flexibility is key in this role - the successful candidate will be available to work rotating early starts, evening clinics and Saturday shifts.
If you're ready to join the brave leaders of reproductive care, please apply now.
For further enquiries please contact:
Ellen Temme
HR Business Partner SA/NT
(08) 8333 8111
All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our Privacy of Your Information Policy.
#J-18808-Ljbffr