Seeking a highly organised and enthusiastic professional with a passion for delivering outstanding customer service to join our dynamic team on a permanent part-time basis (minimum 30 hours/fortnight).About The RoleWe are seeking applicants who have a keen interest in working as a Patient Administration Officer, primarily performing a Ward Clerk role.This opportunity will be based in the Day Oncology Unit, with the expectation that the successful candidate will also undertake administrative duties within other areas of the Hospital as required to meet the needs of the business.This job-shared role is to initially provide cover for long service leave for a 6-month period every Monday and Tuesday, and ideally have availability on other weekdays for occasional periods where our other ward clerk becomes unavailable. There will be opportunity to work in other administrative roles in the hospital on additional days, as well as beyond this 6-month period.Key Role ResponsibilitiesProvide timely and accurate information in response to queries by patients, doctors, visitors and other customers.Maintain correct compilation of patient files and records throughout admission and upon discharge.Accurate and timely completion and scanning of documentation.Perform and interpret Health Fund eligibility checks.Provide effective management of incoming and outgoing calls to the ward.Provide administrative support to relevant ward personnel as required.Other duties as required.Your Essential Skills And ExperienceExperience in previous hospital or similar administration role (preferred not essential).Be passionate, engaging and focused on providing exceptional customer service and sensitivity to patient & family needs.Effective communication (both written and verbal) and interpersonal skills.Strong attention to detail.Proven ability to work effectively in a team environment and independently as required.Ability to work in a fast-paced environment and complete tasks within a designated timeframe.Demonstrated computer proficiency in Microsoft programs and Patient Management software.If this sounds like the opportunity for you, submit your application today!RemunerationOn offer is a base hourly rate starting from $31.49 + superannuation based on experience level and qualifications, exclusive of penalties or allowances.The HospitalNoosa Hospital is an acute medical and surgical facility located in a peaceful bush land setting. It provides a comprehensive range of inpatient and day services across a wide range of specialties. Equipped with advanced medical, surgical and diagnostic technology, Noosa Hospital is able to provide high quality care to patients.What's in it for you?Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.RequirementsMust provide a National Police check conducted within the previous 12 months.According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.To ApplyAll applications must be lodged online. Applications made by recruitment agencies will not be considered.Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.comFor enquiries, please contact Cherise Buchbach, Administration Manager via ******
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