Your Role at St John of God Geraldton Hospital To contribute to a high performing admissions service, by ensuring overall integrity, accuracy and timeliness of all patient admissions and theatre bookings, while providing a consistently positive patient experience. The Position Facilitate all aspects of the patient's pre-admission episode. Monitor and verification of Pre-Admissions Clinic appointment requirements for patients and ensure that these are booked. Generate patient admissions files and adhere to sound document management. Attend to the hospital reception. Provide and maintain a prompt and efficient telephone and reception service for the hospital including switchboard and wayfinding. Ensure that a high level of customer service is provided in a professional and courteous manner. Sound interpersonal and communications skills, both verbal and written, with the ability to provide high-level customer service are essential to the role. You will have high-level of attention to detail and data entry accuracy with sound planning and organisational skills, including the ability to prioritise tasks and cope with competing demands. To succeed you will have demonstrated experience in a fast-paced administration position and a demonstrated ability to liaise effectively with the public, patients, and all levels of caregivers in a professional manner. In addition, you will possess computer skills with a good working knowledge of MS office and a general understanding of document management. Flexibility will be required, as this position will involve working a variety of different shifts, including weekends and school holidays. Previous experience in a hospital or similar working environment, good working knowledge of webPas and possession of a relevant medical terminology certificate or equivalent will be highly regarded.. Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values. We Can Offer You Hourly Rate: $40.58 - $43.80 (inclusive of 25% loading) + 11% superannuation Casual position available Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing Work related expenses Self-education and Additional superannuation A welcoming and supportive culture Dynamic multidisciplinary team Employee discount on St John of God Hospital & Medical Services and private health insurance Access to a range of Lifestyle, Health & Wellbeing rewards & discounts Employee support through our dedicated free Employee Assistance Program (EAP) On-site parking For enquiries contact Wendy Acton, Executive Assistant & Administration Services Supervisor, on (08) 9965 8881 Applications close Monday 27th May 2024 St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.
