Are you looking for a role where you can make a difference?
The Skills for Education and Employment (SEE) Program delivers training to Australian's aged over 15 years seeking to build their language, literacy, numeracy, and digital literacy skills to improve their access and pathways for further study and work.
We are currently seeking a passionate Participant Support Officer to join our team who will actively engage participants, provide mentoring and coaching support, and maintain strong relationships to enable retention and strengthen pathways to further education and/or employment.
This position will be based in Mount Gambier, supporting participants across the Murray and Southeast region in person and virtually.
Your day- to-day activities will include: Providing a range of effective support services to participants within the guidelines of the Skills for Education and Employment (SEE) program.
Engaging and providing a consistent point of contact for participants Providing individualised vocational and job search support to participants Developing and maintaining positive networks and effective referral relationships with workforce Australia providers, local employers and the community, and sourcing work experience placement and employment opportunities.
Supporting participants in their transition to work experience placement, further education, and employment according to their chosen pathways.
About You As someone who enjoys working autonomously within a broader team environment, you are enthusiastic, empathetic, and dedicated to making a difference in people's lives.
You will be outcome focused, successfully building and sustaining relationships to provide effective individualised support.
The successful candidate will demonstrate: Previous experience working effectively with people with disabilities and from diverse cultural and educational backgrounds.
Previous experience of building trusting relationships and leading individuals towards identifying and achieving goals.
Time management, organisational skills, and the ability to plan and prioritise in to achieve outcomes.
Strong communication skills, including negotiation, mediation and problem-solving.
Interpersonal conflict resolution and negotiation skills along with the ability to identify innovative and lateral solutions to problems.
For this role, you will need to: Be willing to complete a Working with Children Check and National Police Check Demonstrate or be willing to undertake Mental Health First Aid and Disability Awareness training.
Have possession of a current valid Driver's License, willingness to drive, and your own registered vehicle with a 4–5-star ANCAP safety rating.
Be eligible to work in Australia.
Why join Team SYC?
Increase your pay with Salary Packaging options Career development opportunities Enjoy an additional day off to celebrate your Birthday* Wellbeing leave Access an additional one week of paid leave each year, through SYC loyalty leave* Be provided an additional paid personal leave Stay healthy with discounted Corporate Private Health Cover Access our free and confidential Employee Assistance Program Access to special discounts on memberships and fitness activities through Goodlife, Fitness First and Zap Health Clubs.
Retail and Entertainment discount vouchers Enjoy special benefits with Beaurepaires *Qualifying periods and terms apply.
About us SYC exists so everyone can succeed.
?We invest back into the community, helping tens of thousands of people every year to create a life without disadvantage, to build sustainable independence and to experience wellbeing in all areas of their lives.
A non-profit human services organisation, SYC was founded in 1958 to support young people experiencing disadvantage in Adelaide.
We now operate nationally, supporting more than 57,000 people annually with housing, education, employment, justice, health, and disability services.
We are proud to work with people who are passionate and professional, who encourage and value diversity, who are courageous, creative and, most importantly, believe in people's potential.
Our vision of wellbeing, independence, and opportunity for everyone encompasses the people we work with, as well as the people who work for SYC.
To learn more about us, visit our website: https://www.syc.net.au/services/learning If you are passionate about making a difference, we want to hear from you!
To apply, please complete the application process by clicking the Apply Now button.
We're proud to be a Circle Back Initiative Employer, and we commit to responding to every applicant.
Please complete the requested screening questions on the application page and attach your resume.
SYC is an Equal Opportunity Employer and is proud of our diverse workforce.
We encourage Aboriginal and Torres Strait Islander people, and people with disability to apply.
If you require assistance completing your application, please contact our recruitment team, who will be happy to support you via .
