Part-time, Hybrid with flexible hours Salary + not-for-profit salary packaging A role with purpose and 'Full of Possible!"
Are you passionate about making a difference in the lives of people with disabilities?
Join Mai-Wel and empower individuals to achieve their goals!
About Mai-Wel: The Mai-Wel Group are committed to connecting people with possibilities.
As an award-winning NDIS provider with over 60 years of experience, they offer a supportive and innovative environment to help people with disabilities live, work and thrive.
The Role: We're looking for a proactive Participant Services Officer to join Mai-Wel's team.
In this role, you'll be responsible for managing participant information, ensuring compliance with NDIS funding requirements, and providing specialist advice to help participants reach their potential.
Key Responsibilities Process and manage participant data with accuracy and efficiency.
Resolve participant queries and escalate when needed.
Work closely with service teams to meet participant outcomes.
Stay up to date with NDIS frameworks and financial policies.
Contribute to reporting, decision-making and system improvements.
Ability to assist team with leave coverage, as required.
About You We're looking for someone who: Has experience working with NDIS funding and frameworks.
Is tech-savvy and comfortable using CRM systems and Microsoft Office Thrives in a fast-paced environment and can manage competing demands.
Has excellent communication skills and can build positive relationships with internal and external stakeholders.
Certificate IV in Business, Administration, or a related field.
What's in it for you?
Flexibility: Work 15.2 hours across 2-3 days to suit your lifestyle.
Salary Benefits: Competitive salary with not-for-profit salary sacrifice options that maximise your take home pay.
Laptop Provided: Mai-Wel will provide the tools you need to work from the office or home.
Hybrid Work: Enjoy a mix of office and remote working arrangements.
A Career Full of Possible: Join a dynamic, growing organisation with opportunities for professional development and career progression How to Apply If you're ready to take on a meaningful role with flexible working arrangements and make a positive impact, apply now!
Submit your resume and cover letter by [Closing Date].
For more information, please contact Kristie Mears Mai-Wel believe in diversity and inclusion.
We welcome people from all backgrounds, including Aboriginal and Torres Strait Islander communities, LGBTQIA+ individuals, and people with disabilities.
S C R-kristie-mears
