Participant Experience Manager

Details of the offer

Hockey Australia is the national governing body for the sport of Hockey, responsible for leading the growth and success of Hockey in Australia. Operating with the highest level of integrity, we drive participation by offering contemporary opportunities to play the game and through the delivery of world class events. We aim to provide the best possible high-performance program and facilities, in addition to unwavering support to our iconic national teams the Kookaburras and the Hockeyroos.
As a strong values-based organisation, our inclusive culture, employee benefits and commitment to learning and development, are the reason why we believe we are an employer of choice in the sporting industry.
About the Role
Reporting to the Chief Growth Officer, the Participant Experience Manager will be responsible for working within the sports ecosystem to identify and develop safe, welcoming, inclusive, and fun user experiences in the places where sporting experiences take place (e.g. schools, clubs, and non-traditional places). They will be responsible for developing and aligning Hockey Australia's hockey participation activities to Australia's Sport Participation Strategy (Play Well).
Key Accountabilities
Support Member Associations in the implementation of the Whole of Sport Play Well Participation Strategy. Lead the strategy to increase the presence of hockey in schools, including the engagement of Teachers as Ambassadors. Manage and grow the National Sporting Schools programs. Develop a strategy to unlock the multi-use potential of existing assets and maximise versatility and sustainability through innovative partnerships and collaboration. Help develop training and resources that educate the hockey community and tackle barriers to participation for priority communities. Identify ways to facilitate transition to ongoing participation. Benefits and Culture
Based at the Melbourne Sports Centre in Parkville, Hockey Australia is an exciting workplace to be a part of with progressive and passionate staff that embody the HA values. In addition, we offer a range of excellent benefits including workplace flexibility, learning and development opportunities, monthly massages and retail discounts amongst other things. Click here to check out the full list of Work Perks you get as a Hockey Australia employee.
Remuneration
Hockey Australia will offer a $90,000 - $102,000 salary package including superannuation dependent upon the successful applicant's skills and experience.
Experience, Skills and Attributes
Tertiary qualifications in teaching, community development or sport management are desirable for this role. Strong knowledge of the school system, how it works and how to build curriculum and align activities is highly desirable. A good understanding of how to create an environment where the individual has a positive experience. Ability to educate and influence multiple and diverse stakeholder individuals and groups. Problem solving skills and the ability to ensure business and technical problems are managed efficiently and effectively. Strong end-user focus and stakeholder management ability. National Police / Criminal History Check. Working with Children / Working with Vulnerable People Check. If this sounds like you, please apply with a current resume and a covering letter outlining why you would be a good fit for the role to Steph Tirado ( ) or via the Sportspeople application process.
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other disadvantaged folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point above, please still get in touch. We'd love to have a chat and see if you could be a great fit!
Hockey Australia is a welcoming place where we seek to engage respectfully with people with diverse experiences and backgrounds. All applications are gratefully received, and applicants will be considered on their ability to do the job and alignment to our values.
All employment is subject to a valid and current Police Check and Working with Children Check.
Applications close at 11.59pm on Wednesday, 27 November 2024 but will be reviewed as they come in so don't hesitate to apply today!
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Nominal Salary: To be agreed

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