Ruah Legal Services provides end-end-end representation services to vulnerable West Australians experiencing mental illness, family and domestic violence, homelessness, and other challenges. The Telephone Advice Line is the primary mechanism for receiving requests for assistance and coordinating client intake. The paralegal supports the work of Ruah Legal Services by supporting the effective functioning of the Telephone Advice Line and providing essential administrative support to lawyers in their file management.About the RoleWe are seeking two Paralegals for a fixed-term part-time (22.8 hours/week) contract until 30 June 2025. The paralegal supports the work of Ruah Legal Services by providing essential administrative support to lawyers in their file management. Under the supervision of a lawyer, the paralegal drafts legal documents and correspondence and undertakes research tasks to assist the lawyer in their provision of legal services.Key Responsibilities include:Provide effective legal and administrative support to assigned legal team;As needed, facilitate the intake process for potential clients, conducting interviews over the phone to obtain required details concerning the client and his/her legal matter;Draft legal advice, correspondence, and court documents;Perform administrative, file management and data entry duties;Conduct legal research at the direction of lawyers;Contribute to a supportive working environment;Ensure that RLS, its mission, programmes and services are consistently presented in a strong, positive image to the community legal sector, the wider legal profession and the community at large;Develop and maintain respectful and responsive relationships with relevant agencies;Ensure the reporting requirements of stakeholder interests are delivered internally in a timely and effective manner.What we're looking forThe successful applicants will be required to meet the following criteria:Willingness and ability to work within and contribute to the vision and mission of the organisation;Professional telephone manner;Excellent communication skills;Ability to engage with a challenging client group;Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture;Emotional resilience;Initiative and ability to solve problems;Demonstrated leadership and teamwork skills;Computer literacy;Attention to detail.Specialist criteriaCandidates with prior experience in one of the following areas are highly sought-after:Client-facing work with the general public;Experience working on a Telephone Advice Line;Administrative work driven by a client management system or database;Support programs for people suffering mental illness.Required Compliance DocumentsCurrent drivers' license;National Police Certificate.What do we offer?An opportunity to work with a dynamic and supportive team;Base annual salary aligned with Level 3 of the SCHADS Award, ranging between $74,040 - $79,393 (pro rata) + superannuation;Salary packaging up to $15,900 to extend your take-home pay;5 weeks annual leave + annual leave loading of 17.5%;Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much more!We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.Ruah has a zero tolerance against child abuse and is committed to the safety and wellbeing of children and young people, and their right to feel safe and be safe across all areas of our organisation.Everyone is welcome. Everyone belongs.
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