Take the next step. Be part of something bigger at Suncorp.
Organisational Change Manager - Infrastructure PlatformJoin an Enterprise Change team made up of highly experienced Change practitionersCollaborative and customer focused, supportive team cultureCutting edge Technology and Infrastructure platformsWe're never just satisfied with how things are – because we know how things could be. And it's our expert Technology team who forge ahead every day to make those 'what ifs' a reality.
Welcome to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you'll be supported to bring your own ideas to the table and challenge conventions – with the aim of making life a little brighter, simpler and better for our customers and each other.
About the role: We are looking for an Organisational Change Manager to join an award-winning Enterprise Delivery Change Management team that supports a variety of medium to large scale programs across the Suncorp Group. You will also be part of a wider Enterprise Change Management Community of Practice where ideas and best practices are shared via masterclasses and knowledge sharing.
As a Change Manager, you will create and execute change management plans to support our stakeholders through ongoing change. You will also provide coaching and advice to various platform stakeholders to support the successful implementation of smaller changes.
This role will be required to support the Infrastructure Platform providing support for strategic communications/change internal and external to the platform that will result in technical and behavioural change and the implementation of new capabilities, systems, and processes. You will have experience supporting projects being delivered in a continuous delivery model (Agile).
You will have exceptional influencing skills combined with excellent stakeholder engagement (especially senior stakeholders) and coaching skills to ensure changes are embedded for our impacted teams.
Suncorp is at the forefront of technological change and innovation so this is a great time to be joining to provide your change expertise to our Infrastructure Platform team.
Key responsibilities: Hands-on coaching and ongoing support for project and business SMEs within Agile squads to ensure the successful delivery of change activities and artefactsUtilise existing Organisational Change Management frameworks and tools to devise and execute 'fit-for-purpose' change, learning and communications plansDesign, manage and execute change activities across multiple initiatives, streams, or squads (e.g. Change Impact Assessments, Communication, Engagement, Learning, Reinforcement etc.)Ensure learning is designed and delivered appropriately for capability gaps that are identifiedBe hands-on with the design, development, and implementation of change management deliverablesProviding communications to key stakeholders to drive a clear narrative across all aspects of delivery, linking activity to strategic and customer outcomesAbout you: 5+ years project and people engagement related change management experience – Mandatory; experience with AgileA demonstrated ability to deliver Change, Communications and Learning activities for large-scale transformation or technology projects is highly desirable.Experience coaching senior stakeholders/executives combined with strong influencing skillsExperience in understanding how changes impact an end-to-end system of work or value chain is also highly desirable.Confident in your ability to work autonomously with a strong understanding of what Change activities are required through each stage of a projectExperience working closely with Technology teams with the ability to understand technical concepts, and translate into easily understood business languageAble to utilise the Change Management Framework and templates and apply them as requiredExcited to be part of a large change management community at Suncorp and share your ideasWhat we can offer you: Discounts and offers on a range of retail favourite stores as well as insurance products.Invest in your brighter future with ongoing study support and career development programs.Give back to our communities with payroll giving, donation matching and paid volunteer leave.Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.About Suncorp: We're proud to be a part of the Suncorp family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer obsession and supported at every step of the journey.
For over 100 years Suncorp has been driven by our guiding Purpose – to build futures and protect what matters. To ensure we deliver on that Purpose, we've made a commitment, built on trust, empowerment, and flexibility – to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in insurance, the Suncorp family provides our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We're excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.
If this opportunity sounds like the challenge you have been looking for, please apply online today.
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, contact ****** for a confidential conversation. Advertised: 28 Oct 2024 AUS Eastern Daylight Time
Applications close: 05 Nov 2024 AUS Eastern Daylight Time
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