Order & Supply Chain Customer Service/Administrator

Our client is looking for an experienced customer service/administrator for their DandenongDandenong South Office who has experience in the Manufacturing Industry. The role will include phone based customer service, order entry, following up orders and tracking stock availability.
Client Details Our client is a, manufacturer, importer and supplier of a comprehensive range of general and industrial warehouse packaging;
Description You will be part of a small customer service team that interacts with the Sales Team and Operations. You will play a crucial role in managing customer service and order management requirements: You will:
Track and communicate to the customer any changes or potential service issues that may impact their orderSupport the sales team with any issues with orders including pricing, volume or deliveryInform sales and operations of any unresolved service issues; recommend corrective action to customer issues as necessaryProvide customer-related support and maintain accurate records and documentation.Profile To be successful in this role, you should possess the following skills and attributes:
Strong computer skills. (Experience with D365 and Eplanner highly regarded)Good organisation and time management skills.Ability to work unsupervised and to use your initiative.Attention to detail.Relationship building skills.The ability to prioritise work based on desired outcomes.Great people skills.You will be available to work full time hours Mon to Thursday -8am to4pm, Friday8am to2pm Additionally, we are looking for someone who is calm and measured in their approach, can handle a variety of issues simultaneously, and has a strong work ethic.
Job Offer This is a temporary role with possible longer term opportunity. As part of the role, you will have the opportunity to work within a supportive team environment and gain valuable experience in customer service and administrative support services.
If you are interested in this exciting position, please APPLY NOW!