Babies or dogs? Dogs or Babies? How about Babies AND Dogs! We won't make you choose because at Riff Raff we recognise the potential of both as high growth industries and we aim to deliver our world class direct to consumer experience to as many parents (and fur parents) as we can.
Riff Raff is currently on the lookout for an enthusiastic and motivated individual to join our team as a Fulfillment and Production Officer in our Brunswick (VIC) Factory/Warehouse.
We are looking for a full-time team member, however highly experienced part time applicants will be considered.
This role offers a great opportunity for an individual eager to grow in e-commerce, whether you're building on existing experience or looking to develop new skills in a fast-paced and dynamic environment. You'll play a key part in ensuring customers receive their orders promptly and product quality meets our high standards.
Experience and Requirements
Excellent communication skills and a willingness to ask questions and seek clarity is essential for this role. Attention to detail is critical for accurate order fulfillment and for ensuring all products shipped meet our strict QC requirements Positive and energetic attitude, we value passion and positivity in our team.Physically active and comfortable working on your feet all day and moving around the warehouse to pick and pack orders efficiently.E-commerce platforms experience (Shopify), Inventory Software (Cin7), Shipping Software (Shippit/ShipStation), and Google Suite highly regarded.Reliability and the ability to work independently. Problem solving skills and taking ownership of issues to find creative solutions.Computer Literate and be comfortable using computers, and adaptable to new systems and software. Tasks & Responsibilities
Order Fulfillment: Pick, pack, and ship customer orders accurately and efficiently.Quality Control: Ensure product shipped meets our strict quality requirementsProduction and Handling of Bespoke Products: Personalising customers products using Heat Transfer VinylStock Management: Count and check new stock arrivals, keeping the warehouse organized and efficient.Courier Liaison: Coordinate with courier companies regarding order deliveries and track shipments.Order Management: Process requests for changes to orders, and handle returns and exchanges efficiently.General Housekeeping: Maintain a clean and organized warehouse environment to ensure safety and efficiency.Benefits
Supportive Team Environment: Work in a friendly and supportive atmosphere.Annual Salary Review: Opportunities for increasing annual salary based on performance Career Growth: Potential to expand your role with additional responsibilities and advance in the company.Professional Development: Gain valuable skills and experience in a dynamic e-commerce environment.Free On-Site Parking: Conveniently located at our Brunswick HQ (also very close to Trams and Trains).Oohhh and we have some pretty epic social eventsIf you are a self-starter with a passion for e-commerce, whether you're experienced or looking to grow in this field, we'd love to hear from you. Apply now to join our rapidly growing company and be part of our success story!