Operations Support - WeekendApply
Locations: Australia, New South Wales, Sydney
Time Type: Part-time
Posted On: Posted Yesterday
Job Requisition ID: JR106958
Come transform the future with us!Dragonfly is hiring for Weekend Operations Support positions for its delivery hub in South Granville. These are permanent part-time positions. Shifts available for Saturday to Sunday: 8:00 AM to 4:00 PM or 4:00 PM to 12:00 AM. Why join Dragonfly?Attractive compensation planDynamic, team-oriented environmentVarious growth opportunitiesWhat does it take to be successful?Experience in a warehouse position and in the field of transportation would be assets;2 years of experience in a customer service position;Strong customer service skills;Being dynamic and customer-focused;Excellent oral and written communication skills;Strong skills with the Microsoft Office suite and other software.Now, you're probably asking yourself, what will I be doing in this position?Prepare daily reports;Process pending packages and returns;Respond to customer inquiries sent by the call center;Contact customers by phone and/or email occasionally;Collaborate with the call center, delivery partners, and operation supervisors;Data entry as needed;Escalate special cases to supervisors;Maintain a clean and safe work environment following health and safety regulations.Sending packages should be simple. Dragonfly stands for a different way of doing e-commerce delivery in Australia. Drawing on over three decades of experience as a market leader in Canada, Dragonfly is a new subsidiary that is hitting the ground running. Using the latest technologies and the right people ensures greater efficiencies, better results, and a superior customer experience. At Dragonfly, it's the littlest details that make the difference. We are a fast-paced company with a firm grip on market growth. We boast an agile working environment and do not shy away from challenges. Every member of our team is on the ground to guarantee on-time deliveries to doorsteps all around Australia. Welcome to Dragonfly.
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