Operations Support Specialist
We are seeking a highly organised and proactive Operations Support Specialist to support the Chief Operating Officer (COO) and work closely with the Director of Operations in streamlining operations across various departments.
This role involves a blend of administrative support, operational coordination, and process documentation. The ideal candidate will have a keen eye for detail, strong organisational skills, and the ability to collaborate effectively across teams.
What you will do:
Process Documentation:
Collaborate with the Director of Operations and department heads to document all existing processes.
Assist in creating and maintaining an organised repository of standard operating procedures (SOPs) and process maps.
Identify gaps or inefficiencies in current processes and suggest improvements where applicable.
Ensure that documentation is kept up-to-date and accessible to relevant team members.
Operational Support:
Assist the COO with daily operational tasks, including scheduling meetings, preparing reports, and managing communications.
Support the Director of Operations in the implementation of new operational systems and processes, ensuring smooth integration across departments.
Coordinate logistics for team meetings, events, and travel arrangements.
Assist with data entry, reporting, and maintaining accurate records in company databases.
Administrative Assistance:
Provide administrative support to the COO, including calendar management, drafting correspondence, and organizing files.
Handle internal communications, ensuring clear and timely dissemination of information between departments.
Prepare and edit presentations, reports, and other documents as needed.
Manage ad-hoc projects and tasks as assigned by the COO or Director of Operations.
What you will bring:
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
Ability to work independently and as part of a team in a fast-paced environment.
High level of attention to detail and problem-solving skills
Bonus points if you also have:
Sports & Gambling knowledge advantageous
Cryptocurrency knowledge would be advantageous
Some of the perks of working for us:
EAP access for you and your family
Access to over 9,000 courses across our Learning and Development Platform
Paid volunteer day
WFH Day
Two full-time barista's who will make your daily coffee, tea or fresh juice!
Daily catered breakfast
Massage Wednesdays - we get professionals to do this!
Team lunches and happy hour in the office from 4pm on Fridays
Fun office environment with pool tables, table tennis and all your favourite gaming consoles
Help yourself drinks fridges and snack shelves
"We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant"
We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.
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