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Name
Operations Supervisor
Site / Location
Ref #
12357793
Entity
Star Track Express PL
Opening Date
03-Apr-2024
Suburb
Tuggerah
Work Type
Permanent Full Time
Description & RequirementsPress space or enter keys to toggle section visibility
At StarTrack, we're focused on our people, on teamwork and on helping you to get the job done. And as Australia's largest freight and logistics provider we know a thing or two about delivery.
About the opportunity The Supervisor Role is responsible for leading a team to deliver against agreed budget and performance outcomes. Working closely with another Supervisor to manage a team of 40 Drivers and Freight Handlers, you will facilitate the continued improvement of the facility operations by analysing current performance, identifying improvement opportunities, and developing improvement action plans in conjunction with the Duty Manager. This role is focused on delivering continual efficiency improvement within budget and in the pursuit of service excellence.
What you'll deliver with us Every day we deliver a premium service to our customers. We have an unrivalled network and an 11,000 strong team comprising 134 nationalities, who all share the same passion to make a difference for our customers. The role of the Supervisor is to provide clear direction, accountability and collaboration across the facility processing team in alignment with business objectives.
You'll also Actively develop and foster a capable support and team network to ensure commitment to facility objectivesManage allocation of appropriate resources and commitment of staff to enable achievement of facility objectivesBe the topic matter expert in relevant area of responsibility to ensure operational and customer needs are aligned with delivery of high service qualityLead change and innovation within teamsDrive new cultural practices, systems and processes that support desired changeManage internal and external stakeholder relationships, including managing customer relationships in collaboration with commercial and customer service teams, as requiredAssist and identify opportunities for service and efficiency improvement within the facility.Analyse daily facility activities to identify processing control issuesUse various data mediums to manipulate, analyse, and present data for continual processing improvement About you Join our dynamic team as a Supervisor, where your motivation and leadership skills will shine. We're seeking individuals who excel at inspiring their team to reach their full potential. Your adeptness at navigating tough conversations, providing clear direction, and your innate problem-solving ability will be the driving force behind your continued success.
You'll also have An understanding of achieving results from a service and cost perspectiveLeadership experience in an operational functionDeveloped people management skills to support changeSound analytical and problem-solving skillsDeveloped influencing and negotiating skillsA safety focused mindsetAn understanding of optimisation and process improvementFlexibility around shift times as per business requirements How we'll deliver for you Collaborative team environmentWork for an iconic and leading logistics company We're delivering together Our diverse and inclusive workplaces bring out the best in our people. We're all ages, genders and abilities, and we come from all walks of life. That's how we deliver for Australia - together. We believe our business should reflect the diverse communities we operate in. See how we're achieving thathere .
We encourage applications from all backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability and Ex Defence Force.
We acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging. To find out more about our progress with reconciliation, watch this short video.
The Australia Post Group is committed to providing an inclusive and barrier-free workplace and encourages the implementation of workplace adjustments for team members with disability at all stages of their career. If you have any questions, please contact our Diversity & Inclusion team on ******
One last thing Research shows that women and people of colour are less likely to apply for roles if they don't meet every qualification. If after reading this, you're not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click that apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you.
See and hear more about what it's like to work in business support with us:
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