Here at Amazon, we are currently seeking an Operations Shift Manager to join the business and play a critical role in leading our team of associates within our Delivery Station at Adelaide, South Australia.Do you have a passion for motivating, mentoring, and coaching a team?
Do you pride yourself in maintaining the highest levels of safety, quality, attendance, and performance?
As an Operations Shift Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Please note the shift pattern is based on 4 days on and 3 days off, so flexibility is a must for this role as the site operates across 7 days.Key Job ResponsibilitiesLeading and developing a team of Amazon associates.Maintaining Health and Safety standards while promoting a Health and Safety culture on-site.Collaborating with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans to meet business objectives.Proactively identifying and leading process improvement initiatives and Lean tools.You'll need to push, pull, squat, bend, and reach varying weights.A Day in the LifeYou will be an inspiring leader within our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible.
Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.About the TeamOur team is a high-performing team comprising individuals with great customer obsession, focus on performance metrics, and a passion to deliver happiness to our internal and external customers.Minimum RequirementsBachelor's degree or equivalent.Working experience in Operations, Supply Chain/Logistics, or a related field.Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships.Demonstrated ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes.Excellent communication skills, both verbal and written.Experience with performance metrics and process improvement.Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.Authorized to work in Australia without sponsorship.You're competent: able to manage high levels of ambiguity, while thriving in a dynamic and fast-paced work environment.You already have experience in planning, performance metrics, process improvement, and Lean or Kaizen techniques and methodologies.Acknowledgement of CountryIn the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE StatementAmazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Our inclusive culture empowers Amazonians to deliver the best results for our customers.
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