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Operations Associate Are you looking to take your next step within the financial services industry? Our client is currently seeking an operations associate to join as they are going through a period of growth. They're a reverse mortgage lender that specializes in helping individuals over 55 unlock the equity they have built up in their home. They operate on the principles of celebration, optimism, trust, approachability, and spirit. Join this growing company that is getting busier by the minute!
Your new Role Develop smooth operational processes that support the business Run the day to day 'middle office' functions Ensure applications are complete and meet agreed criteria Checking accompanying documents such as customer identification, bank statements and title documents Assisting with various compliance and regulatory processes, such as KYC/AML, reporting, credit license Providing sales support, including sales funnel management, tracking and follow-up, where appropriate More about you Exceptional attention to detail Ability to work with minimal supervision in a fast-paced environment Interested in working in financial services Growth mindset with ability to build deep understanding of our products, systems and processes while demonstrating high emotional intelligence and care for our customers Solutions-focused, engaging and consultative team player with collaborative and supportive spirit As with any early stage business, bring an interest and aptitude to put your hand up for other tasks that arise What you'll get in return Opportunity to join a dynamic, entrepreneurial company with an incredibly supportive and welcoming team An empowered, inclusive work culture that makes us not only a great place to work, but also a place where you'll feel valued and able to do your life's best work Career growth opportunities because they truly believe your growth is their growth Thorough onboarding with extensive training and the opportunity to learn 1:1 Beautiful office in the heart of Double Bay, nearby shops, restaurants, cafes and public transport Hybrid work model - enjoy working from home 2 days a week! Your next step Sound like the right role for you? Apply now! For a confidential discussion, please contact Sandra Sadaka on or . At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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