Operations Manager, School Cleaning Unit (Soft Services)Job posted: 17/10/2024The Operations Manager will oversee all contract management activities and ensure compliance with departmental policies and procedures across all commercial contracts.This position requires an experienced Operations Manager to oversee commercial contracts and uphold compliance with Departmental procedures and policies.
The successful candidate will deliver outcomes in a high-risk contract management environment using their strong stakeholder engagement and problem-solving skills.This is a full-time fixed-term position for 3 years, classified as a VPS6.1, $134,953-$157,355, exclusive of superannuation.About the RoleThe Operations Manager directly reports to the Manager and plays a vital leadership role, providing daily oversight within the School Cleaning Unit (SCU).
With strong stakeholder engagement and problem-solving skills, the ideal candidate will effectively manage, negotiate, and resolve escalations of issues raised.
You will be responsible for developing and managing the operational SCU team members while overseeing multiple commercial contracts and offering specialised support to the wider team on various inquiries.In this pivotal role, you will oversee all contract management activities and ensure compliance with departmental policies and procedures across all commercial contracts.
Your primary responsibility will be to ensure the School Cleaning Unit meets its business objectives, including successfully managing the area-based cleaning model.
Developed conceptual and analytical skills will be essential for the candidate to ensure they can regularly produce reports on performance, improvement needs, and other metrics as required from time to time.Leading the contract management and broader team.Providing strategic advice for operations and commercial aspects.Implementing the Metropolitan Area-based Cleaning Model to ensure high cleaning standards.Managing relationships with service providers to manage risks and resolve delivery issues.Ensuring contract compliance and managing underperformance.Collaborating on planning, legal, and communication matters.Leading procurements and maintaining commercial arrangements.Building stakeholder confidence in school cleaning services.Supporting all unit goals, including successfully delivering cleaning services to schools in regional Victoria.Performing additional unit support duties as required.Reviewing reports, invoices and payments of services.Hybrid working arrangements are available, but regular attendance at the central office is required.This position may require participation in evening and/or weekend work, including some travel.During any emergency situation, you may be required to work outside typical working hours.Role-specific requirements:A valid Driver's Licence.Current Working With Children check.Technical knowledge and operational experience in facilities management – soft services – cleaning would be highly regarded.Knowledge and experience working within a Government environment.Applications close: 11:59pm on Sunday 3rd November, 2024.Applicants are encouraged to include a cover letter addressing the key selection criteria (no more than 3 pages) and a resume.#J-18808-Ljbffr