The communities we serve are at the heart of our operations.Part of Downer Group, our Social Infrastructure and Citizen Services business unit delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand's essential public assets, facilities and community services. We run hospitals, manage client data centres, take asset management risk, and are a trusted advisor and partner to our New Zealand and Australian Defence Forces. Our purpose is to enable our communities to thrive.Join us on the journey.We currently have an opportunity for an Operations Manager to join our team based at the Women's and Children's Hospital in Adelaide. Working closely with the Contract Manager, you will be responsible for ensuring compliance with contract requirements and other internal controls. Support the business with budget control, rostering, inventory and equipment management, and serve as the first line contact for internal and external stakeholders.Beyond the day-to-day responsibilities, you can also expect to be involved in the advancement of our Health and Education Contract; from innovating processes to assisting on a variety of internal projects.What you'll doThe role has a broad remit, with key responsibilities outlined below:Understand and support delivery of operational requirements within the Standards, and completion times as defined within the contract.Ensure that adequate staff are rostered and available to cover positions or level of service as directed.Outcomes are achieved and roster managed with budgeted hours as a minimum.Ensure services are completed in accordance with SA Cleaning Standards, operating procedures and within agreed timeframes.Actively seek ways to improve work efficiency and identify areas for business improvements.Maintain nominated areas in a clean state in accordance with specified work schedules and cleaning systems.What you'll bringExperience in managing/leading teams within a healthcare environment or similar.Managing large teams of employees within Enterprise Agreements.Experience in service improvement/change management and working towards contractual KPIs.Knowledge of current industry cleaning and auditing practices within a healthcare environment would be beneficial.Experience working within regulated and/or contracted cleaning service specifications.More than anything, you'll have a strong work ethic, a positive attitude, and a drive to provide high-quality outcomes for the Social Infrastructure and Citizen Services business unit and our clients.Why work for us?Working for the Social Infrastructure and Citizen Services business unit means every day you will be enabling our communities to thrive. With a bright future ahead of us, you will find purpose here and have the opportunity to directly impact and contribute positively to our future. You'll also find a range of benefits available such as:Training and development to support your career.Internal career opportunities across the Downer Group business.Affordable healthcare covers, discounted car purchase and rental (with selected brands), and other retail discounts.An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.This exciting role offers you the opportunity to work in a dynamic environment with a highly successful organisation. If you are passionate about what you do and motivated to succeed, then apply now.Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.
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