Operations Manager

Details of the offer

Strong salary + bonus + company vehicle + company phoneAlimak Group is a global market leader in vertical access solutions for industry and the construction sector with a strong commitment on enhancing customer safety, productivity, and profitability. The Group has been a pioneer and an industry leader in supplying elevators, hoists, and work platforms based on rack-and-pinion technology for over 70 years. At Alimak Group, we understand that our employees are the key to our success. Our aim is to be an attractive employer and we strive to attract, develop, and retain qualified and motivated people in a professional and attractive working environment. Working at Alimak Group means you will be part of a team of professionals who work together to bring about innovation and best practice in vertical access solutions.We have a requirement for an experienced Operations Manager to lead our team in Queensland. The role manages Installation Operations and Projects in the region as well as assists the State Sales Manager in generating profitable growth and margins, establishing long-term relationships with customers.The majority of our work is based on customer construction sites in the Gold Coast and Brisbane metro area; the Operations Manager is based in our Workshop in Geebung, Brisbane.Key ResponsibilitiesManage site-related activities (installation and dismantle bookings, service schedule to ensure all machines are within service window, fielding and allocating breakdown calls, customer site meetings, labour allocations)Manage and monitor labour resourcing, including excellent communication with site-based leading hands, quality manager, and workshop supervisor on the upcoming site bookingsManage QA and HSE compliance on site (including managing the team to conduct their routine inspections like harness condition, vehicle checks, up-to-date training, etc.)Plan and deliver projects with internal and client teams as well as third-party designers, fabricators, and suppliers.Monitor, report, and where required; realign progress of works and costs.Consult with the technical team for engineering deliverablesLead a strong OH&S culture in the rental operations business, ensuring it is fully adopted & implementedEncourage a culture of SWMS consultation and development, pushing best-in-class safetyManage employee-related performance matters including disciplinary matters and performance reviewsPractice effective human resources management, develop and achieve your overall People strategyWork closely with HR on EBA arrangements per regionCore Competencies & ExperienceExcellent interpersonal and communication skillsA 'team builder' who drives cultural improvementsAbility to deal with constant change; site bookings can change on very little noticeEnergetic and goal-orientedStandard computer and mobile device skills, proficient in using communication platforms like MS Teams, Outlook, and similar. Improving team communication by implementing these applications across the regionKnowledge of Australian HR legislation, Awards, Policies, and Procedures related to contemporary HR practices in Australia including EBA's in the Construction IndustryExcellent mediation and negotiation skillsHighly developed analytical skills8+ years of experience in Operations, Labour, Project ManagementExperience in Leading TeamsExperience in Project Engineering and Construction Industry related fieldsExperience conducting performance reviews and handling disciplinary issuesEBA experienceDegree in Engineering, Logistics, Business or a related discipline is desired but not essentialExperience in Alimak Products – installation methodology and technical knowledge is desired but not essential
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