About the Business:
Over the past 30+ years, Sports and Spinal Group has evolved into one of the leading Physiotherapy groups in Southeast QLD. We pride ourselves on our ability to create, maintain and grow a work environment for our team which enables them to strive to their best and challenge industry norms.
With the everchanging growth and success of Sports and Spinal Group we are looking for individuals who are excited about change, growth and who want to make an impact in the community.
Our values are simple:
Respect all, Be memorable, Collaborate and grow, Innovate for the future, AND show the love! About the Role:
We are seeking an experienced Operations Manager to provide high-quality operational management and leadership, ensuring alignment with Sports and Spinal Group's strategies, goals, policies, and deliverables.
Key Responsibilities: Collaborate with Group Management and the Clinical Services Leadership teams to set and implement strategic and operational goals, plans, and initiatives. Develop policies, procedures, and processes that align with these goals and support seamless integration across Group operations. Manage and coordinate projects, leveraging Group resources, frameworks, and tools. Analyse business performance, identify risks and opportunities, and provide recommendations to senior leadership. Oversee the development, management, and reporting of financial budgets and expenses. Schedule and conduct audits to ensure compliance with legislation, regulations, and internal standards. Lead internal investigations related to compliance issues and identify areas for improvement. Maintain accurate records and data management systems. Oversee tendering and contract management processes. Manage the administrative function, ensuring alignment with strategic and operational priorities. Mentor and inspire teams to drive productivity, engagement, and professional growth. Lead workforce planning, recruitment, training, development, and performance management. Ideal Candidate Qualifications & Experience: Minimum of 5 years' experience in operations or business management. Experience in the Allied or Community Health industry is highly desirable. Experience in the use and administration of systems, data and reporting (Patient Management Systems experience will be advantageous). Strong administrative, organisational, and leadership abilities. Analytical mindset with strong problem-solving skills. Proven capability in project management, change management and process improvement. Adaptable and open to change, with a proactive approach to challenges. Skilled in building and managing relationships with excellent interpersonal and communication skills. Ability to provide sound advice and insights backed by expertise and consultancy. If you're a dedicated professional with a passion for operational excellence and a track record of driving success, we'd love to hear from you!
Benefits and Perks Pet Leave Policy because pets are family Hybrid working Staff discount to access our entire range of services Attractive remuneration based on experience with annual performance reviews Employer-funded parental leave policy Group & Team social events