Operations Manager

· Full Time  Position · Guaranteed base earnings · Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Lismore  Customer Service Team is seeking a passionate, customer service focused Operations Manager to join them in delivering Great Service, Always!
to their customers.
The successful candidate will: ·  Be able to work with minimal supervision  ·  Have excellent communication skills (both verbal and written) ·  Be able to work well in a team environment  ·  Be motivated and have a great eye for detail ·  Have experience in resolving customer complaints and making quick decisions to ensure customer satisfaction and timely service.
·  Have flexibility across retail trading hours including weekends, public holidays and late-night trades   In this role you will: ·  Book repairs & servicing ·  Tag faulty products and organise to return them to the supplier  ·  Keep our customers updated of the status of their repairs ·  Perform general administration duties ·  Receive stock, perform general merchandising and ticketing duties What we offer: ·  Generous staff discounts ·  Harvey Norman is a strong advocate of career progression with a wide support network for professional development ·  An environment where good performance is recognised and rewarded ·  A flexible and positive work environment If this role exhilarates your passion for a new opportunity then please submit your application for consideration.