Management (Manufacturing, Transport & Logistics)
Full time
We are looking for a self-motivated employee who is ready for their next step into a leadership position.
The Operations Manager provides a great opportunity to continue to grow the business and lead the service and parts teams.
This role will be a key appointment to work as part of the leadership team and be accountable for achieving business objectives in Mildura and surroundings.
In this role, you will make an impact in the following ways: Responsible for the day-to-day operations, and management of up to 15 employeesManages customer satisfaction to achieve company standardsEnsures service improvement; monitors Repair Event Cycle Time and manage process improvementsResponsible for all functions and financial metricsManages the branch to the Annual Operating Plan; monitors all appropriate business metrics including balanced scorecard, profit and loss, and assetsDevelops and maintains business relationships with customers and develops new business partnersManages compliance with health, safety, and environmental standards and complianceManages facilities maintenance; leases; recommends changesDevelops a culture of customer service in the branch; recruits, develops, motivates, and retains high quality employeesTo be successful in this role you will need the following: Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goalsCustomer focus - Building strong customer relationships and delivering customer-centric solutionsDecision quality - Making good and timely decisions that keep the organization moving forwardDevelops talent - Developing people to meet both their career goals and the organization's goalsDrives results - Consistently achieving results, even under tough circumstancesFinancial acumen - Interpreting and applying understanding of key financial indicators to make better business decisionsIndustry experience is advantageousCompensation and Benefits Monday to Friday shift – 38hr weekSafety equipment / PPE providedUniforms providedComprehensive Cummins product training providedIncome Protection continuance insuranceDiscounts with select private health insurance, PC software/hardware and a range of vehiclesAnnual remuneration reviewParticipation in an annual variable compensation (bonus) programA range of personal and professional benefitsOnsite parkingEmployee Assistance Program available to employeesPaid Parental leave (Conditions apply)At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Our culture believes in POWERING YOUR POTENTIAL.
We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce.
That's what #LifeAtCummins is all about.
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