Operations Manager

Details of the offer

JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The portfolio is multi mixed-use with exposure to a retail shopping centre, office tower and commercial parking station. We're nearing full occupancy so we need someone who can continue to ensure these assets are looked after, well managed and maintained to our perfecting standards, working with our fantastic client.
The role will be dynamic and fast paced, overseeing the day-to-day operations of the above, with a strong focus on the implementation and adherence to established policies and procedures along with the management of contracts in place. You will be focused on strategic planning, lifecycle of plant & equipment, project management, and concentrating on the sustainability & economic performance of all assets.
Key accountabilities include: Delivering onsite operations management procedures, processes, performance measures, coordinating all aspects of building management and essential services.Ensuring the provision of a safe working environment and confirming compliance with statutory regulations on fire, health and safety standards.Making sure the property risk management program (including audits) is maintained across all assets.Actively work to ensure that the centre's operations budgets are meeting or exceeding targets.Confirming that vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practices.Ensuring all staff and contractors are inducted and receive up to date site specific training.Completion of the client's capital works program requirements to meet the agreed KPI's.Implementation and completion of the client's Sustainability requirements.WH&S Legislation. Ensure all operations and maintenance functions conform to the Building Code of Australia and other relevant statutory accountability.Working collaboratively with the onsite Facilities Manager and broader PM team.Building and developing effective client/stakeholder/tenant relationships.Sound like you? This is what we're looking for. To be the successful candidate, you will have shopping centre operations/facilities management experience with great budgeting and reporting skills.
You absolutely thrive working with a variety of tenants and enjoy working in a team environment as well as autonomously.
Positive and tenacious in your daily approach, client service is your key priority, and you can communicate effectively both verbally and in writing. You respond promptly, can meet customers needs and expectations, actively listen and show empathy for any concerns.
Having the ability to be proactive and able to identify potential risks through compliance with OH&S is essential. You keep on top of things and can also oversee budgets, cut operational costs, and incur savings during the process.
What JLL can offer you: Recognition benefits.Corporate discounts and offers.'You' Days.Health & Wellbeing programs.Learning & Development platforms.Paid time off for volunteer work.Premium offices.As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number REQ397338. Location: On-site – Fortitude Valley, QLD
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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